Jaime Rodriguez
Edmond,OK
Summary
Proven leader and innovative problem-solver, adept in business development and customer relations, with a track record of driving revenue growth and operational efficiency at Hazy Spades. Excelled in budget control and team collaboration, achieving significant improvements in customer satisfaction and process optimization. Skilled in data management and fostering strong team dynamics, consistently delivering beyond expectations.
Overview
13
13
years of professional experience
Work History
Business Owner
Hazy Spades
01.2021 - 08.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Officer Manager
Incerio3
02.2011 - 06.2021
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
Imaging Specialist
ACE Attorney Services
03.2015 - 01.2019
- Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
- Maintained accurate records of projects completed, streamlining future reference for client requests.
- Enhanced workflow efficiency with proper organization and management of digital assets.
- Served as a subject matter expert within the organization regarding imaging technologies, providing guidance when necessary.
- Collaborated with team members to produce high-quality images, meeting project deadlines.
- Coordinated with other departments to ensure seamless communication between teams during projects.
- Optimized scanning processes for various document types, reducing errors and improving overall accuracy.
- Improved image quality by utilizing advanced imaging techniques and software tools.
- Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
Education
High School Diploma -
Aroyal
Hayward, CA12.2001
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Work Planning and Prioritization
- Business Development
- Purchasing and planning
- Budget Control
- Bookkeeping
- Business marketing
- Teamwork and Collaboration
- Data Management
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
Hazy Spades
01.2021 - 08.2023
Imaging Specialist
ACE Attorney Services
03.2015 - 01.2019
Officer Manager
Incerio3
02.2011 - 06.2021
High School Diploma -
Aroyal
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