Hi, I’m
Jaime Sandoval
New Braunfels,TX
Summary
Loyal, reliable, and results-driven Manager with a strong record of achievements in driving new business, managing operations, and overseeing team development. Excellent communication and negotiation skills - able to develop and manage professional relationships with C-level Executives, mid-level decision-makers, and client team members at all levels. Excellent problem-solving skills with the ability to develop and implement process improvements that optimize the use of human and capital resources. Skilled in evaluating analytics and demographic/business data to identify new business opportunities and develop marketing and business strategies that capture new business. Comprehensive knowledge of healthcare support services, medical terminology, medical billing, and HIPAA. Computer skills include Microsoft Office (Word, Excel, PowerPoint, and Outlook) Publisher, Google Suites, DocuSign, and Salesforce. Motivated Business Development Associate bringing [Number]-year career in territory development and prospecting. Business development and social media expert versed in quickly mastering new concepts and technologies to drive successful market development. Consultative sales specialist.
Overview
14
years of professional experience
1
Certification
Work History
ACADIAN AMBULANCE COMPANY
Business Development Coordinator
01.2018 - Current
Job overview
- Effectively manage day-to-day operations in support of 55 healthcare facilities and ensure meeting customer expectations for all company services
- Function as a Subject Matter Expert (SME) for insurance standards and transportation standards
- Provide training and regulatory interpretation for client representatives and team members
- Proactively worked with past-due accounts and successfully negotiated payments and payment schedules that reduced over $600,00 in past due accounts to all accounts up to date
- Continuously analyze demographic and business data and successfully implemented business development strategies that captured several new accounts with hospital systems and nursing homes
- Negotiate contract terms and pricing structures with C-level Executives and monitor service performance to ensure meeting client needs and performance goals
- Consistently meet/exceed all KPIs and received formal recognition that includes: President's Performance Award (2018), Most Valuable Player Award (2018), Presidential Recognition as Key Player in the Company's Success.
ACADIAN AMBULANCE COMPANY
Transport Coordinator
01.2014 - 01.2018
Job overview
- Effectively managed the delivery of services for two major accounts (University Health System and Methodist Hospitals)
- Collaborated with Case Management Staff to provide information and conduct on-site training on company services and regulatory compliance (Government Programs, State/Federal Regulations)
- Worked closely with internal and external stakeholders to facilitate meeting goals for Billing, Operations, Business Development, and Communications
- Proactively worked with Hospital Case Management Directors, Managers, and Staff to ensure satisfaction with company services
- Screened patients to ensure medical necessity and decrease patient and facility financial responsibility
- Functioned as a technical resource and provided on-site assistance to Nursing Staff and Directors
- Conducted formal individual and group training on topics that included medical necessity and regulatory compliance.
LIFELINE EMS
EMS Supervisor
01.2011 - 01.2014
Job overview
- Scheduled and trained up to 30 team members and ensured compliance with federal and state regulations for operations
- Managed inventory and ordering of consumables for ambulances.
Education
South Texas CollegeWeslaco, Texas
Associate of Applied Science in Emergency Medical Services
Western Governors UniversityUtah
Bachelor of Science from HealthCare Administration
12.2024
Skills
- CRM Management
- Customer Acquisition
- Customer Relationship Management
- Lead Development
- Account development
- Lead prospecting
Certification
EMT-B, National Registry
Affiliations
- San Antonio Hispanic Chamber of Commerce
Timeline
Business Development Coordinator
ACADIAN AMBULANCE COMPANY
01.2018 - Current
Transport Coordinator
ACADIAN AMBULANCE COMPANY
01.2014 - 01.2018
EMS Supervisor
LIFELINE EMS
01.2011 - 01.2014
South Texas College
Associate of Applied Science in Emergency Medical Services
Western Governors University
Bachelor of Science from HealthCare Administration