Jaime Santillan
Summary
Customer-focused service worker with strong problem-solving and multitasking skills. Handles cash transactions accurately while maintaining organized inventory. Supports food safety compliance through consistent sanitation practices.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Cathedral City, Ca
06.2024 - Current
- Coordinated with team members for accurate, timely order fulfillment during high-volume periods, ensuring customer satisfaction.
- Trained new crew members on company procedures, customer service standards, and daily operations.
- Managed customer concerns efficiently, maintaining service quality and contributing to a positive customer experience.
- Processed cash and electronic payments accurately, provided correct change, and followed proper cash-handling procedures.
- Resolved customer complaints professionally, enhancing overall service experience and reinforcing customer loyalty.
- Maintained supplies and organized inventory to support efficient operations.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06-2025
Bachelors Of Science - Nursing
California State University, San Bernardino
Palm Dessert06-2029
Skills
- Order fulfillment
- Cash handling
- Cash management
- Customer service and support
- Team collaboration
- Multitasking and organization
- Time management
- Health and safety
- Problem solving
- Spanish proficiency
Timeline
Crew Member
McDonald's
06.2024 - Current
High School Diploma -
Rancho Mirage High School
Bachelors Of Science - Nursing
California State University, San Bernardino