Jaime Smith
Grand Rapids,MI
Summary
With over 10 years of experience in the natural health industry and customer service, I bring a wealth of knowledge and expertise to any organization. Additionally, I have over 5 years of office and management experience in the transportation industry, further enhancing my skill set. Throughout my career, I have held diverse positions that relied heavily on my ability to work collaboratively within a team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Wellness Manager
Harvest Health Foods
01.2022 - Current
- One on one customer service helping those in need to find the vitamin, herb or products
- Inventory
- Opening duties
- Register drawers
Child Care Worker
Burn Boot Camp
07.2021 - Current
- Provide care for 4 weeks to 12 year olds
- Follow protocol for COVID sanitation
Child Care Worker
YMCA SpartanNash
11.2019 - 03.2021
- Provide care for 4 week olds to 12 year olds
- Engaged in short term activities
- Child watch for YMCA
- Participated in after hour events
Manager
McCourty Transportation, LLC
06.2013 - 10.2019
- Dispatching
- Filing, taxes
- All remote work from FL location
- Data entry
Clerk/Cashier
Sustain Natural Market
06.2016 - 06.2017
- Customer service with questions related to supplement products and anything concerning natural health
- Opening and closing of store
- Ordering grocery and inventory
- Loading and stocking store products from truck to store
Office Assistant
Quality By Design
07.2015 - 06.2016
- General office duties: answering the phone, excel, filing and data entry
- Main duty: billing of sod
- More use of excel
Manager Assistant
McCourty Transportation, LLC
03.2013 - 07.2015
- Accounting, IFTA taxes, Dispatching, Phone work, Booking loads
- Management office skills
Clerk/Sales
The Spice House
06.2011 - 06.2013
- Helped customers one on one with spice needs for meals
- Phone calls with questions on use of spices and cooking
- Receive payments for register
- Mailed out online purchases
- Filled online and special phone orders for individuals and businesses
Customer Service/Delivery Driver
North Shore Natural Awakenings Magazine
03.2011 - 06.2011
- Deliver magazines to local practitioners and companies into natural living
- Set up new delivery spots
- Network and customer service within the stops
Produce/Cashier/Retail
Harvest Health Natural Foods
07.2008 - 06.2010
- Receive payments and issue receipts and change due to customers by cash, credit cards, debit and vouchers
- Answer questions and provide information on products
- Price and stock grocery throughout the store
- Maintain and control produce section of store
- Handle special orders and take in customer phone calls
Cashier
Food Co-Op
06.2005 - 05.2008
- Count money in cash drawers at the beginning of shifts to ensure that amount is correct and that there ia adequate change
- Count drawers at the end of shift to make sure all is correct and in balance
- Receive payment by cash, check, credit cards, etc
- Greet, answer questions and provide information to customers
Education
Grand Rapids Community College
Grand Rapids, MIHolistic Health Practitioner
Blue Heron Academy
Grand Rapids, MIHigh school diploma - General Studies
Creston High School
Grand Rapids, MI05.1995
Skills
- Management
- Sales
- Inventory
- Transportation management
- Produce
- Tax experience
- Freight
- Childcare
- Produce Experience
- Transportation Management Systems
- Supply Chain
- Negotiation
- Sourcing
- Logistics
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Team Collaboration
- Effective Communication
- Team building
- Conflict Resolution
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Wellness Manager
Harvest Health Foods
01.2022 - Current
Child Care Worker
Burn Boot Camp
07.2021 - Current
Child Care Worker
YMCA SpartanNash
11.2019 - 03.2021
Clerk/Cashier
Sustain Natural Market
06.2016 - 06.2017
Office Assistant
Quality By Design
07.2015 - 06.2016
Manager
McCourty Transportation, LLC
06.2013 - 10.2019
Manager Assistant
McCourty Transportation, LLC
03.2013 - 07.2015
Clerk/Sales
The Spice House
06.2011 - 06.2013
Customer Service/Delivery Driver
North Shore Natural Awakenings Magazine
03.2011 - 06.2011
Produce/Cashier/Retail
Harvest Health Natural Foods
07.2008 - 06.2010
Cashier
Food Co-Op
06.2005 - 05.2008
High school diploma - General Studies
Creston High School
Grand Rapids Community College
Holistic Health Practitioner
Blue Heron Academy