Jaime Stark
Glenville,NY
Summary
Adept in guest relations, customer involvement and safe food handling, I have excelled at Marcella’s Restaurant and Bare Blends by enhancing customer satisfaction and maintaining high cleanliness standards. My experience spans from fast-paced environments to specialized nutrition and health knowledge, showcasing my ability to connect with customers and manage high-pressure situations effectively.
Overview
5
5
years of professional experience
Work History
Waitress
Marcella’s Restaurant
05.2024 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Closed restaurants and performed routine cleaning process
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Bareista
Bare Blends
04.2023 - Current
- Interacted with customers via taking orders, serving meals, and making conversation
- Made orders, worked under pressure and during rush hours
- Cleaned utensils, blenders, floors, etc.
- Fully trained to open and close the store alone
- Offer and educate customers about the health benefits of Bare Blend’s meals, smoothies, etc.
- Learned to thoroughly understand how different ingredients benefit different health goals/fitness goals (nutrition, macros, etc.)
Fast Food Employee
Wendy’s
04.2021 - 05.2023
- Worked head on in a fast paced environment with a variety of customers
- Adjusted to work with a new team/incoming employees
- Learned each position and how to maintain its speed and cleanliness
- Managed high-school, sports, and 25+ hour work weeks
- Learned how to open and close the store in preparation for high sale days
- Learned how to properly clean to achieve high scores on inspections
- Understood how to serve customers fast and quality food
Doggie Daycare Attendant
Wagmore Kennels
06.2019 - 09.2019
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- kept the environment cleanly and healthy for the animals.
Education
Education
SUNY Oneonta
Oneonta, NYSkills
- Guest Relations Management
- Menu Recommendations
- Safe Food Handling
- Customer Service/connecting with others
- Knowledge of nutrition, macros, physical goals
- Experience cleaning, performing cleaning routines/requirements
Accomplishments
- High Honor Roll all throughout middle and high-school
- Deans List Freshman year at SUNY Oneonta
- Participated in Girl Scouts/many volunteering opportunities
- Captain of Varsity Soccer in High-school
Timeline
Waitress
Marcella’s Restaurant
05.2024 - Current
Bareista
Bare Blends
04.2023 - Current
Fast Food Employee
Wendy’s
04.2021 - 05.2023
Doggie Daycare Attendant
Wagmore Kennels
06.2019 - 09.2019
Education
SUNY Oneonta