Jaime Tinajero
Dallas,TX
Summary
Led customer service initiatives to enhance client satisfaction and retention. Oversaw multitasking strategies to improve team efficiency and response times. Implemented time management techniques to optimize service delivery.
Overview
14
14
years of professional experience
Work History
Traffic Control Lead
Lite & Baaricaide
Dallas, Tx
01.2025 - Current
- Coordinated traffic control operations to ensure safe and efficient vehicle movement at construction sites.
- Trained and mentored junior staff on traffic management protocols and safety procedures.
- Developed and implemented traffic control plans in compliance with local regulations.
- Conducted site assessments to identify potential hazards and optimize traffic flow strategies.
Maintenance Technician
Methodist Dallas Medical Center
Dallas, TX
10.2020 - Current
- Conducted preventive maintenance procedures according to established schedules.
- Service equipment (conveyer belts, shipping and receiving equipment, hydraulic lines, oil levels)
- Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
- Managed quality control and maintained high level of customer satisfaction.
- Completed scheduled appointments on time to drive quality service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Developed strong relationships with customers by providing personalized assistance and support.
Apprentice Electrician
Walker Engineering, Inc. - Corporate Headquarters
Irving, TX
09.2016 - 09.2020
- Read blueprints or technical diagrams to determine the layout of a system.
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Inspected electrical systems, equipment and components to identify hazards, defects, and the need for adjustment or repair.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Worked in team-based environment to accomplish projects.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
Foreman
Martha's Landscaping
Dallas, TX
02.2012 - 06.2016
- Planned and managed manpower and resource requirements to support project activities.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Delegated work to staff, setting priorities and goals.
- Maintained daily logs of labor and equipment used on-site.
- Maintained accurate records on labor hours, material costs, and job progress.
- Provided direction to crew members to ensure safety regulations were followed.
- Met with clients to discuss landscaping project process and deliver details regarding completion and proper plant care.
Education
CDL A
Sage Truck Driving
Dallas, TxHigh School Diploma -
New Beginning Christian Academy
Dallas, Tx05-2009
Skills
Mechanical,Electrical, HVAC
Preventive Maintenance
Problem-solving abilities
Project management abilities
Work order processing
Read blue prints & Schematics
Controls management
Customer Service
Complaint Handling
Customer Relations
Education and Training
true,other,other
Timeline
Traffic Control Lead
Lite & Baaricaide
01.2025 - Current
Maintenance Technician
Methodist Dallas Medical Center
10.2020 - Current
Apprentice Electrician
Walker Engineering, Inc. - Corporate Headquarters
09.2016 - 09.2020
Foreman
Martha's Landscaping
02.2012 - 06.2016
CDL A
Sage Truck Driving
High School Diploma -
New Beginning Christian Academy