Jaime Jaime Toledo
Sr. Sales Director, Business Development, Business Administration
Mexico
Summary
Dynamic sales leader with 17 years of experience driving transformative growth across Latin America, specializing in cross-border eCommerce and innovative sales strategies that consistently exceed targets. Proven track record in building high-performing teams and facilitating market expansion for companies in Mexico and Brazil into U.S. markets while revolutionizing procurement processes through strategic eCommerce solutions. A strong passion for emerging market trends and digital transformation fuels a strategic vision complemented by hands-on execution, resulting in lasting business impact. Seeking a full-time role that presents professional challenges and the opportunity to leverage interpersonal skills, effective time management, and problem-solving expertise to achieve team goals.
Overview
17
17
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Head of Amazon Business Mexico - Commercial, Public and Strategic (CPS)
Amazon
01.2025 - Current
- Driving digital transformation of Mexico's B2B commerce landscape while leading Amazon Business's strategic growth across commercial, public, and strategic sectors. Pioneering new standards in procurement efficiency and business purchasing experience.
- Building and leading high-performing commercial teams to accelerate market adoption and deliver 200% YoY growth. Creating strategic initiatives that enable thousands of Mexican businesses - from emerging companies to large enterprises - to optimize their purchasing operations and achieve sustainable cost savings.
Head of New Seller Recruitment LatAm - Global Selling
Amazon
01.2024 - 12.2024
- Leading the New Seller Recruitment strategy for Brazil, Mexico and Rest of LatAm. Helping more than 3K small, medium and large companies in Latam to expand internationally and connect with millions of customers around the world.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Exceeded sales targets (+150% YoY) to contribute to overall sales goals and revenue of company.
Head of SSR Sales and Marketing | Global Sales Mexico
Amazon
03.2022 - 01.2024
- Leading Amazon's cross-border e-commerce strategy to streamline seller registration and onboarding from Mexico to the U.S. markets. Directing product innovation and operational excellence to enable seamless seller expansion through automated registration processes.
- Building high-performing teams focused on optimizing self-service solutions while implementing scalable systems that accelerate seller growth. Champion of data-driven strategies to enhance registration experience and drive international expansion for Mexico's e-commerce community.
Sr. Product Manager | Global Selling
Amazon
01.2021 - 03.2022
- Led the end-to-end launch of Amazon's cross-border e-commerce program in Mexico, creating the foundational framework that enabled Mexican businesses to expand internationally. Architected and delivered the complete seller experience, from streamlined registration processes to comprehensive education programs.
- Spearheaded key initiatives, including the development of the first landing page, integration of local payment methods, and creation of scalable education strategies. Designed and implemented marketing campaigns that drove seller awareness and adoption, establishing the groundwork for Mexico's cross-border e-commerce growth.
- Results-driven leadership that transformed the complexity of international selling into an accessible opportunity for Mexican businesses, setting the foundation for Amazon's cross-border expansion in the region.
Regional Business Development Director - IberoLatAm
Teleperformance
08.2018 - 01.2021
- Led strategic business development initiatives across Latin America and Iberian markets, focusing on identifying and securing high-potential growth opportunities.
- Developed and executed regional expansion strategies that resulted in successfully implementing five major new business operations across four countries.
- Drove market penetration through strategic account acquisition and relationship management, building a robust pipeline that generated $40M USD in annual revenue.
- Orchestrated cross-cultural negotiations and partnerships that expanded the regional business footprint while ensuring sustainable growth.
Director Of Business Development
Teleperformance
01.2018 - 08.2018
- Led strategic market expansion in Mexico's financial and consumer goods sectors, spearheading hunter-focused initiatives to capture new business opportunities in omnichannel solutions. Successfully secured three major implementations in the new economy sector while building a robust pipeline of seven qualified opportunities.
- Developed and executed targeted sales strategies that resulted in engaging C-level executives from key accounts, leading to multiple high-value pilots and closing deals exceeding $1. Specialized in designing and implementing innovative omnichannel solutions that drove digital transformation for enterprise clients.
Director Strategic Account Sales
Xerox
12.2016 - 01.2018
- Led strategic sales operations for Xerox Mexicana, managing a high-performing team of seven managers, and delivering exceptional results against a $35M annual target. Designed and implemented the "Sales Management Process" that drove revenue to $44.3M, achieving 95% of the new business quota and exceeding renewal targets by 110%.
- Transformed sales effectiveness through strategic initiatives, including territory optimization, pipeline management, and KPI alignment with compensation structures. Elevated team capabilities by redefining KAM competencies and establishing comprehensive sales development programs, ensuring sustainable growth and operational excellence.
Sales Manager - Global Document Outsourcing Operations
Xerox
01.2016 - 10.2016
- Led client retention and growth strategies for Xerox's strategic accounts, managing a team of three executives with responsibility for a $21M portfolio. Implemented an innovative Sales Management Process that achieved a 98% retention rate while significantly reducing sales cycles and improving contract closure predictability.
- Drove 56% year-over-year growth in new business through strategic account planning and successful execution of the Managed Print Services Next Generation strategy. Enhanced customer satisfaction across 95 strategic accounts, while optimizing territory management, and developing comprehensive metrics for team performance. Specialized in maximizing account potential through targeted cross-sell and up-sell initiatives.
Key Account Manager - Finance Sector
Xerox
09.2011 - 01.2016
- Top-performing sales consultant recognized as "Seller of the Year 2015" with 178% quota achievement ($11M USD). Specialized in technology and document management solutions across diverse industries, including Pharma, Manufacturing, Finance, Services, and Retail.
- Successfully led end-to-end sales cycles for major accounts, securing significant wins with BBVA ($2M), GNP ($2M), SEARS ($5M), and HONEYWELL ($3.3M). Developed and executed strategic account plans that elevated C-level relationships and consistently delivered predictable results. Excellence in managing cross-functional teams while driving complex enterprise sales cycles.
Government Account Manager
Xerox
08.2009 - 08.2011
- Led strategic sales initiatives for Xerox's federal and state government sector through channel partnerships. Key member of the government sales strategy team, focused on developing specialized channel networks, and driving public sector growth.
- Orchestrated complex sales cycles within government procurement frameworks while building and managing strategic channel relationships to expand market presence in the public sector.
Marketing Trainee
Xerox
08.2008 - 08.2009
- Supported marketing initiatives focused on consumables repositioning and new product launches. Collaborated with sales teams to execute strategic marketing campaigns while gaining hands-on experience in channel strategy and product marketing.
Education
Executive Education - Leading Organizational Renewal
IE Business School
Madrid 05.2001 -
Executive Education - Doing Business in Asia with a Focus on China
National University of Singapore
Singapore 05.2001 -
M.D. - Business Administration And Management
Instituto Tecnológico Autónomo De México
Mexico City 05.2001 -
Executive Education - Executive Negotiation Program
Wharton Executive Education
Wharton 05.2001 -
Diploma - Desarrollo de habilidades Gerenciales
Instituto Tecnológico Autónomo De México
Mexico City 05.2001 -
BBA - Business Administration And Management
Instituto Politecnico Nacional
Mexico 05.2001 -
Skills
Flexible and adaptable
Customer service
Verbal communication
Problem-solving
Teamwork and collaboration
Negotiation
Team management
Certification
Executive Negotiation Workshop: Negotiate with Confidence
Awards
Top Sales Achiever 2016 - 180% Performance
Contactar
- Jaime.toledo87@gmail.com
- Www.linkedin.com/in/jaimejaimetoledo (LinkedIn)
Timeline
Head of Amazon Business Mexico - Commercial, Public and Strategic (CPS)
Amazon
01.2025 - Current
Head of New Seller Recruitment LatAm - Global Selling
Amazon
01.2024 - 12.2024
Executive Negotiation Workshop: Negotiate with Confidence
09-2022
Head of SSR Sales and Marketing | Global Sales Mexico
Amazon
03.2022 - 01.2024
Sr. Product Manager | Global Selling
Amazon
01.2021 - 03.2022
Regional Business Development Director - IberoLatAm
Teleperformance
08.2018 - 01.2021
Director Of Business Development
Teleperformance
01.2018 - 08.2018
Director Strategic Account Sales
Xerox
12.2016 - 01.2018
Sales Manager - Global Document Outsourcing Operations
Xerox
01.2016 - 10.2016
Key Account Manager - Finance Sector
Xerox
09.2011 - 01.2016
Sales versatility and listening skills
09-2010
Government Account Manager
Xerox
08.2009 - 08.2011
Marketing Trainee
Xerox
08.2008 - 08.2009
Executive Education - Leading Organizational Renewal
IE Business School
05.2001 -
Executive Education - Doing Business in Asia with a Focus on China
National University of Singapore
05.2001 -
M.D. - Business Administration And Management
Instituto Tecnológico Autónomo De México
05.2001 -
Executive Education - Executive Negotiation Program
Wharton Executive Education
05.2001 -
Diploma - Desarrollo de habilidades Gerenciales
Instituto Tecnológico Autónomo De México
05.2001 -
BBA - Business Administration And Management
Instituto Politecnico Nacional
05.2001 -
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