Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jaime Trupiano

Summary

Dynamic leader with a proven track record at Mangia Catering, enhancing company growth through strategic planning and vendor negotiation. Excelled in staff management and event logistics, driving profitability and customer satisfaction. Skilled in food and beverage planning, demonstrating exceptional planning and coordination. Achieved significant results in operational efficiency and guest relations without compromising quality. Detail-oriented team player with strong organizational skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

CEO Mangia Catering

Mangia Catering
08.2019 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Menu development focusing on special needs and requests by clients
  • Ensured seamless execution of events with diligent planning and attention to detail.
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Streamlined catering operations by efficiently managing inventory and food ordering processes.
  • Managed budgets for each event, ensuring cost-effective practices without compromising quality or customer satisfaction.

Event Coordinator

Liquid Marketing
02.2018 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
  • Oversaw event registration process by collecting and tracking attendee information.

Restaurant Owner

MAM Group
04.2009 - Current
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Managed weekly orders and inventory needs.
  • Managed daily deposits, and cost controls.
  • Oversaw food preparation and monitored safety protocols.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Education

Associate of Science - Hotel, Motel, And Restaurant Management

St.Louis Community College Forest Park
St Louis, MO

Bachelor of Science - Hospitality

St. Louis University
St.Louis, Mo

Skills

  • Leadership and People Development
  • Planning and coordination
  • Vendor negotiation
  • On-site Execution
  • Food and Beverage Planning
  • Time Management
  • Staff Management
  • Vendor Relationship Management
  • Food service knowledge
  • Meeting planning
  • Menu Planning
  • Guest Relations
  • Contract negotiation skills
  • Events logistics management

Accomplishments


  • Supervised team of 250 staff members.
  • 5000+ person yearly Mardi Gras Event
  • Multiple fundraising boards
  • Worked successful catering events with corporate companies such as Washington University, St.Louis Archdiocese, Peter Nygard, St.louis Parkway Schools, Ralston Purina
  • 5 years of coordinating 16+ families to travel 13-16 times per year
  • Parish Picnic Board. Organizing a weekend of rides, food, games, and accommodations for our parishioners.


Certification

  • ServSafe Food Handler's Certification
  • Missouri Driver's License

Timeline

CEO Mangia Catering

Mangia Catering
08.2019 - Current

Event Coordinator

Liquid Marketing
02.2018 - Current

Restaurant Owner

MAM Group
04.2009 - Current

Associate of Science - Hotel, Motel, And Restaurant Management

St.Louis Community College Forest Park

Bachelor of Science - Hospitality

St. Louis University

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Jaime Trupiano