Jaime Urban
Berlin,NJ
Summary
Organized, detail-oriented, and dependable administrative and personal assistant with extensive experience in providing exceptional customer service and administrative support.
Excellent written and verbal communication skills
Able to succeed in high volume and fast-paced environments
Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment.
Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
ASSOCIATES IN GASTROENTEROLOGY
11.2024 - Current
- Check patients in and out
- Schedule and confirm appointments for procedures and office visits
- Perform various administrative tasks, including answering phones and filing
Scheduling Coordinator
Comfort Keepers
07.2024 - 11.2024
- Responsible for determining the needs of each client to best match him or her to a home health aid
- Managed the schedule for over 30 caregivers serving Toms River and surrounding communities
- Developed relationships with both clients, families and caregivers
- Provided administrative support to the Client Care Manager
Medical Administrative Assistant
SightMD/Lakhani Eye Associates
04.2015 - 12.2023
- Performed front desk duties for a busy ophthalmology practice
- Answered phones and scheduled appointments
- Handled medical records requests from patients and physicians in a timely manner
- Ordered office supplies keeping costs down in mind and maintained inventory
- Provided administrative and personal assistance to physician including dictation, accounting, making travel arrangements, and scheduling appointments
Client Services Coordinator
The Cura Group
08.2006 - 02.2015
- Provided administrative support to managing partner of a recruiting firm both in office and remotely when the company went virtual
- Managed calendar and made travel arrangements
- Posted job openings, contacted potential candidates, conducted background checks, and scheduled interviews
- Other administrative duties as assigned
Education
Certification in Medical Administrative Assisting -
Ocean County College
05-2025
BA - Psychology
Rutgers University
New Brunswick, NJ05.2004
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
Affiliations
- Phi Beta Kappa
Timeline
Front Desk Receptionist
ASSOCIATES IN GASTROENTEROLOGY
11.2024 - Current
Scheduling Coordinator
Comfort Keepers
07.2024 - 11.2024
Medical Administrative Assistant
SightMD/Lakhani Eye Associates
04.2015 - 12.2023
Client Services Coordinator
The Cura Group
08.2006 - 02.2015
BA - Psychology
Rutgers University
Certification in Medical Administrative Assisting -
Ocean County College
Similar Profiles
Rebekah HicksRebekah Hicks
Front Desk Receptionist at Associates in GastroenterologyFront Desk Receptionist at Associates in Gastroenterology
Clara YoungClara Young
Patient Service Representative at Associates In GastroenterologyPatient Service Representative at Associates In Gastroenterology
LaDonya RobinsonLaDonya Robinson
Certified Medical Assistant/Certified Medication Aide at Associates In Gastroenterology of TennesseeCertified Medical Assistant/Certified Medication Aide at Associates In Gastroenterology of Tennessee