Microsoft office
Jaime Villanueva
Information And Technology
Palmdale,CA
Summary
Insightful Information Technology Manager with 20+ years of IT leadership experience including oversight of infrastructure, application support and security services.
Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems.
Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations.
Highly adept in request for proposal development, technology needs assessments and staff training.
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure.
Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Successful at optimizing security standards, improving planning processes and managing systems implementation.
Knowledgeable about disaster recovery planning, roadmapping and team development.
Goal-oriented IT leader with advanced planning, program management and team leadership skills.
Decisive and hardworking with advanced communication and relationship-building strengths.
Expert in Hospitality Technology needs with 12 years of experience.
Overview
2
2
Certifications
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Information Technology Area Manager
Standard Downtown LA
Los Angeles, CA
07.2016 - Current
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Developed and maintained $500,000 IT department operational budget.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Managed and reduced IT spending to support budgeting processes and TCO modeling procedures.
- Created storage allocation for new build and existing Windows servers and clusters.
- Established cost-saving measures and alleviated compliance risk through software license audits.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
- Interviewed, hired, trained and mentored staff by coaching daily, leading performance reviews and offering constructive feedback.
IT Manager/Accounts Payable Manager
Standard Downtown LA
Los Angeles, CA
04.2007 - 07.2016
- Coordinated and scheduled meetings and conferences for E3 Conference by setting up room arrangements and audio-visual requirements, preparing documents and arranging any hotel accommodations.Monitored external access points and computer room for violations.
- Maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals.
- Maintained and administered computer networks and environments, including computer hardware, software and applications.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
- Maintained computer systems and provided technical assistance for computer operations for entire office.
- Handled reservations and answered questions from interested patrons
- Used Oracle Opera PMS to enter and maintain up-to-date information for each hotel room and guests.
- Balanced hotel accounts at end of day.
- Balanced hotel accounts and resolved discrepancies.
- Exceptional computer skills
- Interacted positively with customers while promoting hotel facilities and services.
Education
Technical Carer in Information And Technology - Data Processing
Secundaria Tecnica #79
Michoacan, Mexico 01.1984 - 01.1987
High School Diploma -
CBTIS 52
Zamora, Michoacán, Mexico 03.1987 - 02.1990
INFORMATION TECHNOLOGY AND NETWORKING - Computer And Information Sciences
Universidad Autonoma De Durango
Mexico 03.1992 - 02.1994
Skills
Network configuration , Servers, Routers, Switches, Firewalls
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Design a Corporate Network connections 5 Properties
- Configure and Maintain Corporate Domain, DNS, Domain Controllers, DHCP, Users, Domain Policies,
- Maintain and Support Hospitality application, Oracle Opera PMS, Micros POS 3700, Oracle Symphony, OPI, Oracle Interface, CAPs, POS workstations
- Setup and Maintain Credit Card Systems, Shif4, Elavon
- Disaster Recovery work with CyberSecurity to re build a corporate network and re build entire environment Servers, Domain, Firewalls, domain user and policies, switches, Interfaces, Oracle Payment Interface,
- Implemented New Sangoma PBX configure network to add phone network
- Implemented Security solutions, eSentire, Venza, Knowb4, CarbonBlack, Sentinel, DNS Umbrella, DNS Filter, Email Security Barracuda.
- Implemented Back up Solutions,
Additional Information
Personable and patient Information Technology Technician enthusiastic about helping others. Capable educator in technological subjects, one-on-one, via lecture, or in technical writings. Expert knowledge in Hospitality applications, Miscrosoft Operating systems , Linux and open-source software.
Software
Office 365
Azure
Exchange
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Parallels RAS Server
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Parallels RAS Server
01-2019
Microsoft OEM Builder
01-2018
Information Technology Area Manager
Standard Downtown LA
07.2016 - Current
IT Manager/Accounts Payable Manager
Standard Downtown LA
04.2007 - 07.2016
INFORMATION TECHNOLOGY AND NETWORKING - Computer And Information Sciences
Universidad Autonoma De Durango
03.1992 - 02.1994
High School Diploma -
CBTIS 52
03.1987 - 02.1990
Technical Carer in Information And Technology - Data Processing
Secundaria Tecnica #79
01.1984 - 01.1987
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