Jaime West
Summary
With a rich background in the hospitality industry and valuable experience managing a vibrant household, I offer a unique blend of skills and experiences. Throughout my six-year career in hospitality, I have dedicated myself to advancing customer satisfaction, and guest relations. This commitment to excellence has honed my interpersonal and organizational skills, as well as instilled a profound customer-centric philosophy. Prior to my professional journey, I spent thirteen years as a stay-at-home mom, which provided me with a versatile skill set that directly translates to the professional domain. The management of daily household tasks, coupled with calender coordination and budgeting responsibilities, has equipped me with exceptional time management, multitasking, and problem-solving abilities. These skills have prepared me to handle the dynamic challenges of the workplace with efficiency.
As a child care professional, I have made it priority to create a safe, fun and stimulating learning environment. Additionally, I am a results-oriented achiever with the ability to exceed targets and drive success in fast-paced environments. By combining strategic thinking with hands-on experience, I consistently deliver impactful solutions that enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher
KinderCare Learning Centers
02.2024 - Current
- Manage classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Facilitated class engagement through the use of interactive teaching methods.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s time spent in our care.
- Communicated frequently with parents, students, and faculty to provide feedback and to discuss instructional strategies.
- Maintain student areas by disinfecting surfaces, sweeping when necessary and holding organization at a top priority for the instructional space.
Server
Grills Lakeside
01.2019 - 04.2024
- Provided exceptional customer service to ensure guest satisfaction and foster repeat business
- Managed orders and transactions using a digital point of sale (POS) system
- Assisted with transition to a new POS system during peak season
- Effectively managed a section of 5-6 tables with 40-50 guests
- Utilized food and drink knowledge to make personalized guest recommendations
- Collaborated with coworkers to optimize efficiency during peak times
- Maintained cleanliness of dining and server area throughout shift
- Handled Togo orders and monitored restaurant capacity for timely seating
- Answered guest phone calls and managed customer reservations
Education
GED -
Lake Technical College
Eustis, FLSkills
- Frontline Hospitality Skills
- Strong Verbal and Written Communication
- Flexible Problem-Solving
- Prioritization and Time Management
- Meticulous Attention to Detail
- Effective Problem Resolution
- Thorough Understanding of Products
- Performance Feedback
- Collaborative Teamwork
- Age-appropriate activities
- Classroom organization
Certification
- ServSafe Certified
- Florida Alcohol Server Seller Certified
Languages
English
Native or Bilingual
Timeline
Teacher
KinderCare Learning Centers
02.2024 - Current
Server
Grills Lakeside
01.2019 - 04.2024
GED -
Lake Technical College
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