Open To Work
JAIME WINKHART
Plainfield,IN
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Senior Business AnalystStrategy Business AnalystQuality AnalystSenior Business Systems AnalystLocation Preference
RemoteHybridOn-SiteLocation: Plainfield, INIndianapolis, IN
Open to relocation: Yes
Salary Range
$92000/yr - $200000/yrImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingSummary
I’m a Senior Business Analyst with 10+ years of experience supporting enterprise operations through requirements gathering, workflow documentation, data analysis, and system enhancement. I enjoy the work that sits at the intersection of people, processes, and technology, understanding how things work today, identifying where they can work better, and helping teams get there.
My strengths include translating business needs into clear technical requirements, mapping current and future‑state workflows, writing user stories, and leading UAT. I’m naturally investigative, detail‑oriented, and collaborative. I like bringing clarity to complex situations and creating documentation that teams can actually use.
I’ve supported operations, compliance, HR workflows, scheduling systems, case management, and enterprise applications. I’m comfortable working with cross‑functional teams, navigating ambiguity, and helping organizations improve accuracy, efficiency, and alignment.
If you’re looking for someone who can dig into the details, ask the right questions, and help move work forward with clarity, that’s where I do my best work.
Overview
13
13
years of professional experience
Work History
Business Analyst – Contractor
Roche Diagnostics
Indianapolis, IN
09.2025 - 12.2025
- Investigated and validated customer master data records to identify errors and inconsistencies supporting the SAP‑to‑Aspire migration.
- Collaborated with global teams to clarify data rules, resolve discrepancies, and document findings for governance and audit readiness.
- Created workflow guides outlining cleanup steps, decision logic, and corrective actions to support long‑term system reliability.
Senior Business Analyst
Medxcel
Indianapolis, IN
03.2024 - 06.2025
- Reviewed operational data across 6+ departments, identifying gaps and root‑cause issues that reduced recurring errors by 15%.
- Gathered and translated complex stakeholder requirements into clear workflows that improved process clarity and reduced rework.
- Developed and maintained detailed process documentation used by thousands of end users to support consistent execution.
Strategy Business Analyst
Eskenazi Hospital
Indianapolis, IN
10.2022 - 11.2023
- Conducted gap analyses and workflow reviews to define requirements, uncover inefficiencies, and support corrective action planning.
- Analyzed Epic system data to identify scheduling issues, contributing to improved accuracy and operational performance.
- Consolidated findings into clear reports and presentations used by leadership to guide decisions and prioritize system enhancements.
Quality Analyst
Eskenazi Health
Indianapolis, IN
09.2019 - 10.2022
- Performed detailed audits of system records and workflows to validate accuracy, compliance, and data integrity.
- Identified error patterns and recommended process improvements that reduced denials by 12% and improved operational consistency.
- Created SOPs, audit tools, and standardized workflows used to support testing, documentation, and readiness for external audits.
Operations Analyst, Credentialing
Suburban Health Organization
Indianapolis, IN
11.2017 - 04.2019
- Reviewed and processed compliance and onboarding documentation while maintaining strong accuracy standards.
- Streamlined workflows to reduce manual processing time and support faster onboarding.
- Maintained organized records and supported external audits with high compliance rates.
Payroll Analyst
Ascension Health Ministry Service Center
Indianapolis, IN
02.2016 - 07.2017
- Documented payroll processes and created standard work procedures that improved workflow efficiency and accuracy.
- Conducted audits, validated data, and supported system troubleshooting during financial close activities.
- Coordinated with cross functional teams to resolve discrepancies and maintain accurate records.
FMLA Case Manager
Ascension Health Ministry Service Center
Indianapolis, IN
02.2015 - 07.2016
- Managed complex leave cases, interpreting requirements and ensuring accurate documentation and compliance with regulations.
- Coordinated with HR and Payroll to resolve discrepancies, validate data, and maintain accurate system records.
- Oversaw a caseload of 300+ claims with consistent accuracy, timely follow‑through, and clear documentation.
Leave Analyst I & II
Ascension Health Ministry Service Center
02.2013 - 07.2015
- Processed high volume case requests with a 98% documentation accuracy rate.
- Streamlined repetitive administrative tasks using automation tools, reducing manual processing time by 35%.
- Applied Lean/Six Sigma principles to improve workflows and reduce turnaround time by 15%.
Education
Technical Certificate in Business Management -
- Coursework in operations, business processes, leadership, and administrative management, supporting clear analysis and workflow documentation.
- Built a foundation in workflow optimization, project coordination, and data‑driven decision‑making.
Scrum Alliance • Credential ID: 1980464
- Kept cross‑functional teams organized and moving forward by removing blockers, improving communication, and ensuring clear information flow and consistent follow‑through across stakeholder groups.
- Applied structured facilitation and workflow techniques to maintain accuracy, alignment, and timely completion of analytical and operational work.
Scrum Alliance • Credential ID: 1992596
- Supported cross‑functional teams by removing blockers, improving communication, and ensuring clear information flow and consistent follow‑through to keep work moving.
- Applied structured facilitation and workflow techniques to maintain accuracy, alignment, and timely completion of work across teams.
Skills
- Requirements Gathering & User Stories
- Process Mapping (Lucidchart / Visio)
- Test Scenarios & Test Cases
- UAT Planning & Execution
- Data Analysis & Validation
- As‑Is / To‑Be Process Design
- Stakeholder Communication
- Cross‑Functional Collaboration
- Documentation (BRDs, SOPs, Workflows)
- Agile / Scrum
- Issue Investigation & Troubleshooting
- Performance Metrics & Reporting
Timeline
Business Analyst – Contractor - Roche Diagnostics
09.2025 - 12.2025
Senior Business Analyst - Medxcel
03.2024 - 06.2025
Strategy Business Analyst - Eskenazi Hospital
10.2022 - 11.2023
Quality Analyst - Eskenazi Health
09.2019 - 10.2022
Operations Analyst, Credentialing - Suburban Health Organization
11.2017 - 04.2019
Payroll Analyst - Ascension Health Ministry Service Center
02.2016 - 07.2017
FMLA Case Manager - Ascension Health Ministry Service Center
02.2015 - 07.2016
Leave Analyst I & II - Ascension Health Ministry Service Center
02.2013 - 07.2015
Ivy Tech Community College - Technical Certificate in Business Management ,
Certified Scrum Master (CSM) - ,
Certified Product Owner (CSPO) - ,
Senior Business Analyst | Requirements & UAT
Driving accuracy, efficiency, and cross‑functional alignment across healthcare systems through clear requirements, UAT leadership, and data‑driven process improvement.