Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver.
14+ years of Custodial Services Supervisor experience Manage contract terms, budget, labor/teams, compliance fulfillment, subcontractors and property Planning,
Overview
8
8
years of professional experience
Work History
Operations Manager
Stratus Building Solutions
02.2023 - 05.2023
Implemented business strategies, increasing revenue and effectively targeting new markets.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Mitigated business risks by working closely with staff members and assessing performance.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Developed and implemented strategies to maximize customer satisfaction.
Custodial Facilities Supervisor/Regional Manager
BlueChip Pros
01.2020 - 01.2023
Responsible for the coordination, supervision and performance of professional custodial services for regional (western and eastern Washington) customer contracts (18 large big box stores) and subcontractor (10+) relations for multiple locations
Manage customer accounts, budgets, labor, relationships, and develop teams as at Kellermeyer Bergensons Services, LLC (see below)
Additional responsibilities and skills at BlueChip Pros include helping customers and teams improve and find different solutions to meet customer’s needs: preventative maintenance (scheduling less frequent needs pressure washing, duct cleaning), ensure supplies are stocked, and provide emergency on-demand services needed.
Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
Custodial Facilities Supervisor/Regional Zone Manager
Kellermeyer Bergensons Services, LLC
07.2015 - 07.2019
Responsible for the coordination, supervision and performance of professional custodial services for regional (Washington & Oregon) customer contracts (130+ big box stores) and subcontractor (10+) relations for multiple locations
communicated regularly with customers
Trained, communicated with, developed and motivated regional team
Performed quality control inspections
Coordinated cleaning of customer sites/locations in accordance with policies, principles, and procedures established by the customer contract and management
Developed and maintained professional relationships and ensured client retained by providing the best service levels in accordance with their contract
Developed and implemented plans for efficient use of materials, machines, and subcontractors
Education
Coursework in Computer Networking and Basic Computer Skills -
ITT Technical Institute
2008
High School Diploma - undefined
Cologio Abel Bravo
1996
Skills
Computer skills (email, tablets, excel)
Machine, tool and electronic skills
Hands-on" and team style of supervising with the ability to motivate and lead others
Provide training, analyze needs and take effective actions, develop employees and teams
Strong handling of multiple priorities, time sensitivities and busy environment
Implement and ensure safety and code compliance
Ability to manage and resolve conflict
Extensive regional vehicle travel, good driving record
Languages
Spanish
Timeline
Operations Manager
Stratus Building Solutions
02.2023 - 05.2023
Custodial Facilities Supervisor/Regional Manager
BlueChip Pros
01.2020 - 01.2023
Custodial Facilities Supervisor/Regional Zone Manager
Kellermeyer Bergensons Services, LLC
07.2015 - 07.2019
Coursework in Computer Networking and Basic Computer Skills -
Franchise Onboarding Manager/Bilingual at Stratus Building Solutions of RenoFranchise Onboarding Manager/Bilingual at Stratus Building Solutions of Reno