Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaimee Copeland

Crowley

Summary

Dynamic professional with a strong work ethic and proven teamwork skills at Falls Creek Conference Centers. Expertise in safety management and task prioritization, excelling in high-pressure environments to enhance participant experiences. Committed to continuous improvement and delivering exceptional service, with a focus on effective communication and customized activities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Seasonal Staff

Falls Creek Conference Centers
08.2024 - Current
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Challenge Course Facilitator Supervisor

Falls Creek Conference Centers
05.2024 - 08.2024
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Challenge Course Facilitator Supervisor

Falls Creek Conference Centers
05.2023 - 08.2023
  • Created a supportive environment, encouraging participants to step outside their comfort zones and try new challenges.
  • Advanced organizational goals by actively participating in staff meetings, contributing ideas for program enhancements or process improvements.
  • Supported the professional growth of junior staff members through mentorship and targeted training opportunities.
  • Provided first aid assistance as needed, prioritizing participant well-being at all times during course activities.

Challenge Course Facilitator

Falls Creek Conference Centers
05.2022 - 08.2022
  • Facilitated challenging high and low ropes courses, fostering personal growth and development for participants.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cart Barn Attendant

Hidden Creek Golf Course
09.2021 - 05.2022
  • Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
  • Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
  • Upheld course appearance standards by washing, drying, and storing golf carts after each use.
  • Organized storage areas for easy access to supplies needed for daily operations, such as towels, scorecards, pencils, and tees.
  • Demonstrated adaptability and willingness to assist in other areas of golf course operations when necessary, contributing to seamless service delivery across all departments.
  • Cleaned carts and repaired broken or damaged parts.
  • Removed broken and unserviceable carts from inventory for repair.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.

Challenge Course Facilitator

Falls Creek Conference Centers
05.2021 - 08.2021
  • Improved team-building experiences by customizing course activities to meet the unique needs of each group.
  • Enhanced participant safety by conducting thorough equipment inspections and maintenance before each session.
  • Promoted positive communication among team members through effective debriefing sessions after each activity.
  • Managed risk during course activities through vigilant supervision and adherence to established safety protocols.

Education

High School Diploma -

Crowley High School
Crowley, TX
06-2020

Skills

  • Quick learner
  • Strong work ethic
  • Collaboration
  • Task prioritization
  • Attention to detail
  • Dependable and hardworking
  • Safety management
  • Safety awareness
  • Positive attitude

Certification

Adult and Pediatric First Aid/CPR/AED Certified

Timeline

Seasonal Staff

Falls Creek Conference Centers
08.2024 - Current

Challenge Course Facilitator Supervisor

Falls Creek Conference Centers
05.2024 - 08.2024

Challenge Course Facilitator Supervisor

Falls Creek Conference Centers
05.2023 - 08.2023

Challenge Course Facilitator

Falls Creek Conference Centers
05.2022 - 08.2022

Cart Barn Attendant

Hidden Creek Golf Course
09.2021 - 05.2022

Challenge Course Facilitator

Falls Creek Conference Centers
05.2021 - 08.2021

High School Diploma -

Crowley High School

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Jaimee Copeland