Jaimee Eldridge
Certified Sterile Processing Technician ll
Proctorville,OH
Summary
Detail-oriented and knowledgeable Certified Sterile Processing Technician ll, CMA, and former Shift Manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience, manager experience, and fastidious nature dedicated to optimal patient and costumer care.
Overview
20
20
years of professional experience
Work History
Certified Sterile Processing Technician Ll
HIMG/St. Mary's
Huntington, WV
06.2014 - Current
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
- Identified parameters and sterilization method required for each item to be sterilized.
- Recorded biologicals and test results.
- Wrapped trays, instrument packs and sets.
- Verified and maintained proper documents and records for sterilization.
- Inspected sterile package integrity prior to distribution.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Picked instruments and supplies for surgeries.
- Ordered and restocked supplies for decontamination and surgical areas.
- Documented patient charges for use of supplies and procedure trays.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Collected, prepared, and disposed of medical specimens.
Certified Medical Assistant
HIMG/St. Mary's
Huntington, WV
03.2020 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Maintained a great patient flow during the day while having more than 60 patients per day
Shift Manager/Keyholder
Dairy Queen
Proctorville, OH
01.2004 - 08.2014
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Trained back-up associates and led crew members in managing operations of storefront.
Education
Associate Degree in Medical Coding - Medical Coding
Huntington Junior College
Huntington, WV06.2009
High School Diploma -
South Point High School
South Point OH05.1998
Skills
- Time Management
- Clear Communication
- Routine Laboratory Testing
- Patient Relations
- Multi-line Telephone System Operation
- Cleaning and Organizing
- Check-In and Check-Out Procedures
- Appointment Scheduling
- Social Perceptiveness
- Resource Management
- Payment Processing
Accomplishments
- Started and Manage my own department at HIMG
- Worked with contractor's to help design department
Timeline
Certified Medical Assistant
HIMG/St. Mary's
03.2020 - Current
Certified Sterile Processing Technician Ll
HIMG/St. Mary's
06.2014 - Current
Shift Manager/Keyholder
Dairy Queen
01.2004 - 08.2014
Associate Degree in Medical Coding - Medical Coding
Huntington Junior College
High School Diploma -
South Point High School
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