Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaimee Joseph

1217 NW 4th Ave

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Assistant

Broward Health Medical Center
10.2007 - Current
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed medical records management, including filing, organizing and scanning documents.

Supervisor

DD's Discount Store
04.2014 - 09.2020
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Physicisn Office Specialist

Browartd HEALTH
10.2008 - 06.2017
  • Promoted a positive work environment through clear communication, teamwork, and collaboration among staff members.
  • Maintained a clean, organized workspace that facilitated smooth day-to-day operations within the physician''s office.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed various administrative tasks by filing, copying and faxing documents.

Education

High School Diploma -

Christian CornerStone
Townsend, GA
06-2001

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Phlebotomy
  • CPR
  • Phlebotomy techniques

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Medical Assistant (CMA)

Timeline

Supervisor

DD's Discount Store
04.2014 - 09.2020

Physicisn Office Specialist

Browartd HEALTH
10.2008 - 06.2017

Medical Assistant

Broward Health Medical Center
10.2007 - Current

High School Diploma -

Christian CornerStone

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Jaimee Joseph