Jaimee V Lewis
4201 W Yellowstone Hwy., Lot 4A Mills,WY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at McDonald's. Skilled in cash handling and adept at fostering positive guest experiences, I excel in fast-paced environments, demonstrating exceptional adaptability and communication abilities. Achieved significant improvements in service efficiency and hygiene standards, contributing to a more dynamic team performance. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
McDonald's
Lander, WY
06.2024 - 08.2024
- clean lobby and bathrooms
- restore condiments
- Run the drive-thru and front windows.
- cashier the front register
- assist with product selection and ordering process
- provide customer service support to ensure satisfaction
- Received, processed, and stocked merchandise in accordance with store policies.
- organized inventory shelves for easy access and maintence of stock shelves
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
Cashier
Bros convenience store
Martin , SD
08.2023 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Little Wound High School
Kyle, SD05-1999
Some College (No Degree) -
Oglala Lakota College
Kyle, SDSkills
- Customer interaction
- Verbal and written communication
- Cleaning techniques
- Operational standards
- Food safety measures
- Guest experiences
- Food safety
- Cash handling expertise
- Supply restocking
- Hygiene practices
- Cleaning and sanitizing
- hospitality and accomodations
- adaptability
- multitasking abilities
Accomplishments
- 1995 - SDSMT - SKILLS program for mathematics and physics
- 1999 - SDSU - 2+2+2 Program for microbiology and veterinary science
Timeline
Restaurant Team Member
McDonald's
06.2024 - 08.2024
Cashier
Bros convenience store
08.2023 - 10.2023
High School Diploma -
Little Wound High School
Some College (No Degree) -
Oglala Lakota College