JAIME MARTINEZ
Wilmington,DE
Summary
Dedicated and compassionate Phlebotomist with a progressive career history in direct patient care, triage and care coordination in a fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and exceptional customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Health Worker
Christiana Care Hospital
01.2022 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring delivery of quality services to clients.
- Addressed patient concerns and provided support to vulnerable demographics.
Medical Assistant
Christiana Care Hospital / Adult Medicine
01.2020 - 01.2022
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
- Perform point of care testing such as; Rapid Strep, Flu, Covid19 testing, A1c, EKG, and HCG
- Check patients in and perform virtual intake for Virtual visits when providers are working remotely.
Medical Assistant
Union Hospital Urgent Care
03.2019 - 06.2021
- Contributed to efficient office operations by triaging patients by severity of their medical complaints.
- Teach patients about medications, procedures and care plan instructions
- Prepared and administered medications to alleviate patient symptoms
- Collected blood samples, labeled vials, and prepared specimens for transportation
Certified Phlebotomy Technician/ Lead Phlebotom
Health Quest (Vassar Hospital)
02.2016 - 03.2019
- Validated Blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Collected Blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Trained all new Phlebotomist in Emergency Department
- Assigned Phlebotomist for Morning Draws of all inpatient within hospital
Medical Assistant / Phlebotomist
Weill Cornell Medical Associates
06.2012 - 01.2016
- Performed vital signs, EKG, Urine studies, Pulmonary Function Test, Nebulizer treatments, Holter Monitor placement
- Collected blood samples, labeled vials, and prepared specimens for transportation
- Show patients to examination rooms and prepare them for physician
- Inventory and order medical, lab, or office supplies or equipment
Certified Medical Assistant
Citymd Urgent Care
06.2011 - 04.2013
- Record vital signs, EKG, Urine studies, Pulmonary Function Test, Nebulizer treatments
- Scanning of patients radiology, laboratory, and consultation reports
- Collected blood samples, labeled vials, and prepared specimens for transportation
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant/Referral Specialist
Christiana Care Health Family Medicine Center
10.2008 - 06.2011
- Collected patient histories, vitals and current complaint's via patient interviews
- Performed clerical duties, such as word processing, data entry, answering phones, and filing
- Authorize drug refills and provide prescription information to pharmacies
- EKG, Glucose testing, Urine studies, Vision test, Ear irrigation, Vaccine Administration.
Education
Register Nurse- Pending Admission -
Delaware Technical And Community College
Newark, DE01.2027
Associate of Applied Science -
Cayuga Community College
Auburn, NY12.2021
Medical Assistant Certificate -
Dawn Training Center
Wilmington, DE01.2005
High School Diploma -
AI. Dupont High School
Greenville, DE01.2003
Skills
- Electronic Medical Records (Centricity, Aprima, Epic, Powerchart, Meditech, Revenue cycle, Soarian Financials)
- Microsoft Office XP Professional (70 WPM) Word, Excel, PowerPoint, Outlook
- HIPAA Knowledge/Compliance
- Specimen handling
- Medical terminology knowledge
- Vital Signs, Electrocardiogram, Holter Monitor
- Biohazard waste management
- Bilingual Spanish & English
- Venipuncture site selection
- Blood-borne pathogens exposure control
Certification
- Certified Medical Assistant -Pending
- BLS for Healthcare Providers (CPR & AED)
Timeline
Community Health Worker
Christiana Care Hospital
01.2022 - Current
Medical Assistant
Christiana Care Hospital / Adult Medicine
01.2020 - 01.2022
Medical Assistant
Union Hospital Urgent Care
03.2019 - 06.2021
Certified Phlebotomy Technician/ Lead Phlebotom
Health Quest (Vassar Hospital)
02.2016 - 03.2019
Medical Assistant / Phlebotomist
Weill Cornell Medical Associates
06.2012 - 01.2016
Certified Medical Assistant
Citymd Urgent Care
06.2011 - 04.2013
Medical Assistant/Referral Specialist
Christiana Care Health Family Medicine Center
10.2008 - 06.2011
Medical Assistant Certificate -
Dawn Training Center
High School Diploma -
AI. Dupont High School
Register Nurse- Pending Admission -
Delaware Technical And Community College
Associate of Applied Science -
Cayuga Community College
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