Jaimee Norris
Summerville
Summary
Detail-oriented Registered Polysomnographic Technologist known for strong teamwork and communication skills. Experienced in analyzing sleep study data and educating patients on sleep disorders. Prepared to make a positive impact in patient care and clinical operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Polysomnographic Technologist
Medical University Of South Carolina
Charleston, SC
01.2026 - Current
- Conducted polysomnographic studies to monitor patients' sleep patterns and physiological responses.
- Assisted in preparing and calibrating sleep study equipment for accurate data collection.
- Analyzed data from overnight sleep studies to identify sleep disorders and abnormalities.
- Educated patients on sleep study procedures and post-study care requirements.
- Pediatric and Adults
Clinic Supervisor
HCA Summerville Women’s Care Brighton Park
Summerville, SC
11.2023 - 12.2025
- Supervised daily clinic operations to ensure efficient patient flow and optimal service delivery.
- Trained and mentored staff on best practices for patient care and administrative procedures.
- Implemented process improvements that enhanced patient satisfaction and reduced wait times.
- Coordinated scheduling of appointments, optimizing physician availability and resource allocation.
- Managed patient scheduling using electronic health record systems to ensure efficient appointment flow.
- Coordinated insurance verification and patient registration processes to enhance operational efficiency.
- Maintained organized front desk area, ensuring compliance with health regulations and confidentiality policies.
- Streamlined communication between healthcare providers and patients, improving overall service delivery.
- Implemented new procedures for handling patient intake forms, reducing processing time significantly.
- Trained junior staff on front desk operations and customer service best practices to enhance team performance.
- Checked patient insurance, demographic, and health history to keep information current.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Registered Polysomnographic Technologist
Meritus Medical Center- Pulmonary Consultants
Hagerstown, MD
08.2016 - 08.2020
- Maintained patient records with attention to confidentiality and accuracy standards.
- Collaborated with healthcare professionals to develop individualized treatment plans for patients.
- Ensured compliance with safety protocols and best practices during sleep testing procedures.
- Participated in continuous education activities to enhance knowledge of polysomnography advancements.
- Handled complex cases involving pediatric patients or those with comorbidities requiring specialized attention.
- Enhanced patient comfort during overnight monitoring with compassionate care and clear communication.
- Improved patient care by accurately interpreting polysomnograms and identifying sleep disorders.
- Educated patients on sleep hygiene practices, promoting long-term health improvements and better quality of life.
- Promoted a collaborative work environment by sharing expertise with fellow technologists, fostering professional development within the team.
Education
Certification in Clinical Sleep Health - Sleep Health
Collin College
Allen, TX08.2026
Polysomnography - Polysomography
The Community College of Baltimore County
Catonsville, MD12.2015
Skills
- Teamwork and cooperation
- Strong communication skills
- Oxygen therapy administration
- Patient education and counseling
- Pediatric sleep studies
- BiPAP titration management
- CPAP titration management
- ASV titration management
- CPR certification
- Electronic health records
- Registered polysomnographic technologist (RPSGT)
- Medical terminology
- Patient preparation
Affiliations
American Academy of Sleep Medicine
Board of Registed Polysomnographic Technologist #22440
Certification
- RPSGT - Registered Polysomnographic Technologist
Timeline
Registered Polysomnographic Technologist
Medical University Of South Carolina
01.2026 - Current
Clinic Supervisor
HCA Summerville Women’s Care Brighton Park
11.2023 - 12.2025
Registered Polysomnographic Technologist
Meritus Medical Center- Pulmonary Consultants
08.2016 - 08.2020
Certification in Clinical Sleep Health - Sleep Health
Collin College
Polysomnography - Polysomography
The Community College of Baltimore County