Results-driven and customer-focused professional with 20 years of extensive experience in sales and customer service. Proven track record of exceeding sales targets and building lasting relationships with clients. Adept at identifying customer needs and delivering tailored solutions to drive satisfaction and loyalty. Seeking a challenging role where to leverage previous expertise in sales and exceptional interpersonal skills to contribute to the success of a dynamic team and exceed organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
20
20
years of professional experience
Work History
Real Estate Agent
JHP RE LLC
06.2019 - Current
Advised clients on market conditions and property value for informed decision-making.
Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
Negotiated contracts with buyers and sellers to maximize customer savings.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Developed new business and managed new and existing clients.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Advertised client properties through websites, social media, and real estate guides.
Developed and presented proposals to clients to raise awareness of potential real estate investments.
Generated leads for sales and rental properties through cold calls and referrals.
Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
Manager, Business Development
Comdata
10.2016 - 04.2018
Expanded market share by executing targeted marketing campaigns tailored to industry trends and client needs.
Built relationships with customers and community to establish long-term business growth.
Enhanced customer retention through excellent account management and proactive problemsolving.
Organized promotional events and interacted with community to increase sales volume.
Improved overall company visibility within the marketplace through effective brand positioning and thought leadership content creation.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Manager, Business Development
American Express Global Corporate Payments
08.2013 - 10.2016
Expanded market share by executing targeted marketing campaigns tailored to industry trends and client needs.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Enhanced customer retention through excellent account management and proactive problemsolving.
Improved overall company visibility within the marketplace through effective brand positioning and thought leadership content creation.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Negotiated and closed long-term agreements with new clients in assigned territory.
Reached out to potential customers via telephone, email, and in-person inquiries.
Managed accounts to retain existing relationships and grow share of business.
Kept meticulous client notes and updated account information in company databases.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Outside Sales Representative
Comdata
01.2011 - 05.2013
Achieved or exceeded company-defined sales quotas.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Set and achieved company defined sales goals.
Developed and maintained strong working relationships with professionals within assigned territory.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Met existing customers to review current services and expand sales opportunities.
New Business Development Representative
CINTAS, Professional Uniform And Facility Services
12.2003 - 08.2010
Provided timely updates on progress toward sales goals, informing management of any challenges or opportunities that arose during the process.
Built strong relationships with prospective clients to establish trust and increase likelihood of successful partnerships.
Used SalesForce to handle current portfolio and prospective leads.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Continuously improved personal sales technique by seeking constructive feedback from peers, managers, and clients alike.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Brought in new accounts through successful networking strategies and promotional approaches.
Expanded client base through targeted outreach efforts, resulting in increased sales.
Stayed current on company offerings and industry trends.
Presented professional image consistent with company's brand values.
Negotiated contracts with new clients, ensuring mutually beneficial terms for both parties involved.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Cultivated interpersonal skills by building positive relationships with others.
Organized and detail-oriented with a strong work ethic.
Delivered services to customer locations within specific timeframes.
Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Science - Marketing With Minor in Economics
University of Alabama At Birmingham
Birmingham, AL
12.2003
Skills
Buyer/Seller contracts
Lender relations
Appraisal procedures
Property tours and inspections
Business consultant
Partnership Development
Client Needs Assessment
Market monitoring
Contract Negotiation
Sales closing
Client-oriented
Active Idaho Real Estate License
Timeline
Real Estate Agent
JHP RE LLC
06.2019 - Current
Manager, Business Development
Comdata
10.2016 - 04.2018
Manager, Business Development
American Express Global Corporate Payments
08.2013 - 10.2016
Outside Sales Representative
Comdata
01.2011 - 05.2013
New Business Development Representative
CINTAS, Professional Uniform And Facility Services
12.2003 - 08.2010
Bachelor of Science - Marketing With Minor in Economics
University of Alabama At Birmingham
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