Jaime E Riascos
Palo Alto,CA
Summary
- Well-qualified Spanish Teacher, Executive Trainer, Communication Coach, and Life Mentor, bringing 20 years of progressive experience in education. Service-oriented and relationship-driven with good administrative and customer service skills.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Successful at selecting and developing curricula and lesson plans to fulfill instructional requirements and support learning objectives. Detail-oriented planner and problem-solver assesses quality and effectiveness of instruction and makes positive changes to better serve student needs.
- Good decision-making, critical thinking and personnel management skills.
Overview
20
20
years of professional experience
Work History
Spanish Teacher and Supervisor
Casa Hispana Spanish Institute
San Francisco, CA
01.2023 - Current
- Monitored student progress and assisted students and teachers with resolving problems.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
General Manager
Palabrarte Consultant and Language Institute
Cali, Valle
01.2005 - 12.2022
- Trained employees on duties, policies and procedures.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Library Director
Centennial Library
Cali, Valle
01.2003 - 12.2005
- Recruited, hired and encouraged permanent staff and volunteer workers.
- Increased public engagement with library programs through community activities
- Directed events such as public talks, book signings and monthly group meetings.
- Hired and supervised library staff and volunteers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
Education
Communication Coach
08.2019
Life Coach
11.2018
Executive Coach
05.2018
Bachelor of Science - Civil Engineering
08.1986
- Storytelling Scholarship, 2010, Minister of Culture, Colombia
- Visiting Scholar, 1999-2003, California State University, Sacramento
- Outstanding Latinos, 2008, Buffalo City Immigrants Office
- Chaman Award, 2002, Ibero American Academy for the Arts
- Voice and gesture workshop, 1999, National Theater, Bogota Colombia
- Energy and Scenario Workshop, 2000, National Theater, Bogota Colombia
- Pantomime Workshop, 1997, Universidad de los Andes, Bogotá Colombia
- Workshop The character and his psychological path, 1996, National Theater, Bogotá Colombia
- Voice Workshop for oral narrators, 1995, National University, Bogota Colombia
- Impro Workshop, 1994, La Máscara Theater, Cali Colombia
- Impro workshop, 1992, La Máscara Theater, Cali Colombia
Skills
- Relationship Building
- Staff Development
- Team Building
- Public Speaking
- Academic Standards Management
- Decision Making
- Self-Directed
- Faculty Management
- Student Support
- Multicultural Leadership
- Fluent in Spanish
- First Aid/CPR
- Student Needs Assessments
Languages
Spanish
Native/ Bilingual
English
Full Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Publications
- Puro Cuento, Memorias del II Festival Nacional de Cuenteros., Ediciones Palabrarte, Bogotá, 2000, ISBN 958-96573-1-1
- La Piel y sus Metáforas, Cuentos, Ediciones Palabrarte, Bogotá, 1998,
ISBN 958-96573-0-3 - Tension Humana, Cuentos, Ediciones Palabrarte, Bogotá, 1997,
ISBN 958-33-0649-5
Public Speaking
- Stanford University, Department of Foreign Languages, May 1998.
- University of California Berkeley, Departamento de Lenguas Extranjeras, May 1998.
- VIII Art of Storytelling Festival, Miami-Dade Public Library System, May 2008
- VII Art of Storytelling Festival, Miami-Dade Public Library System, May 2007
- Niagara State University, Stories for the Soul, Castellani Art Museum, November 2007
- El Quixote, University of Florida Gainesville, April 2006
- El Quixote, Denison University, Ohio, March 2006
- El Quixote, California State University Sacramento, October 2005
- El Quixote, Mission Cultural Center for Latino Art, San Francisco, California, October 2005
- Magic Realism, Grand Valley State University, Michigan, October, 2005
- Don Quixote, San Francisco, California, San Francisco Public Library 2005.
- Latin American Chamans, Santa Clara University, Santa Clara, California, May 2005
- Magic Realism, Dartmouth College, New Hampshire, October 2004
- Magic Realism, California State University, Northridge, October 2004
- Magic Realism, Bucknell University, Pennsylvania, April 2004
- Latin American Chamans, April 2004, Bloomsburg University, Pennsylvania
Timeline
Spanish Teacher and Supervisor - Casa Hispana Spanish Institute
01.2023 - Current
General Manager - Palabrarte Consultant and Language Institute
01.2005 - 12.2022
Library Director - Centennial Library
01.2003 - 12.2005
Palabrarte Academy - , Communication Coach
The International School of Coaching - , Life Coach
The International School of Coaching - , Executive Coach
Andes University - Bachelor of Science, Civil Engineering