Dynamic accounting professional with proven expertise at Best Value Wheel and Tire in invoice processing and financial reporting. Adept at resolving billing discrepancies and enhancing customer service, I leverage strong attention to detail and problem-solving skills to maintain accurate financial records and support efficient operations. Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.
Overview
27
27
years of professional experience
Work History
Accounting Assistant
Best Value Wheel and Tire
Salt Lake City
04.2025 - Current
Processed invoices and payments for tire and wheel inventory.
Maintained accurate financial records and transaction logs.
Assisted in preparing monthly financial reports and reconciliations.
Coordinated with vendors to resolve billing discrepancies and inquiries.
Utilized accounting software to track expenses and manage budgets.
Communicated with customers regarding payment status and account details.
Supported the team by organizing documents and filing records efficiently.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Reconciled bank accounts on a regular basis.
Maintained the general ledger system to ensure accurate recording of all transactions.
Received payments from customers via cash, check and credit cards to pay company invoices.
Assisted in the preparation of monthly financial statements and reports.
Answered questions from customers regarding their billing or payment status.
Entered data into accounting software programs such as QuickBooks and Auto Fluent.
Produced reliable reports by checking financial statements for accuracy.
Provided support to upper management with special projects related to finance or accounting processes.
Researched discrepancies between invoices, purchase orders, packing slips.
Maintained accurate financial records and documentation in compliance with company policies.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Dental Office Manager
Millcreek Advanced Dental
Salt Lake City
07.2022 - 03.2025
Managed daily office operations and ensured smooth workflow in dental clinic.
Scheduled patient appointments and coordinated with dental staff for efficient service.
Maintained patient records and ensured compliance with privacy regulations.
Handled insurance claims processing and verified patient coverage details.
Assisted in training new staff on office procedures and software usage.
Developed office policies to improve patient experience and operational efficiency.
Communicated effectively with patients regarding treatment plans and financial options.
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
Managed all front desk operations, including phone calls and customer service inquiries.
Maintained patient records, scheduled appointments, and handled billing inquiries.
Coordinated with dental providers regarding patient care and scheduling needs.
Ensured accurate data entry of patient information into the office management system.
Provided guidance to staff on insurance coverage and payment options for patients.
Developed procedures for tracking patient records and updating treatment plans as needed.
Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
Resolved customer complaints in a timely manner by investigating issues thoroughly.
Assisted in training new employees on office policies and procedures related to dental services.
Prepared monthly reports summarizing activity within the dental practice for review by senior management.
Maintained and evaluated clinic budgets, general ledger and billing systems.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Collaborated with other healthcare professionals in order to provide quality care to patients.
Implemented strategies to improve efficiency in the day-to-day operations of the office.
Developed promotional programs to attract new patients.
Hired, trained and monitored new office employees and took corrective action when necessary.
Participated in industry events such as conferences, workshops, and tradeshows, representing the practice.
Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
Ensured compliance with HIPAA regulations while handling confidential patient information.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Recruited and trained new employees to meet job requirements.
Lead Dental Assistant
Dr Hal Pollock
Salt Lake City
05.1998 - 07.2022
Assisted in patient examinations and treatment procedures in a dental office.
Managed inventory of dental supplies and equipment for efficient operations.
Prepared treatment areas by sterilizing instruments and ensuring cleanliness.
Educated patients on oral hygiene practices and post-treatment care instructions.
Coordinated patient scheduling to optimize clinic workflow and minimize wait times.
Supported the dentist during procedures by anticipating needs and providing tools.
Documented patient records accurately using electronic health record systems.
Trained new dental assistants on office protocols and patient interaction techniques.
Assisted in the training of new dental assistants by providing guidance on protocols and processes.
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Performed administrative tasks such as scheduling appointments and managing patient records.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Maintained patient charts, including medical histories, medications, and allergies.
Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Actively participated in team meetings to discuss workflow strategies for improving productivity.
Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
Coordinated office activities by communicating with other departments and staff members.
Managed incoming calls from patients regarding appointments or inquiries about services offered.
Organized patient files electronically within the practice management software system.
Explained dental services and payment plans to help patients make informed decisions.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Gathered and documented patient medical and dental histories and vital signs.
Prepared bills and completed insurance forms using system software.
Established clean, sterile and welcoming environment for patients.