Jaimee Thomas

Worked in the Self-Defense Act division, researched charges for people applying for gun licenses. Also, worked in Ten Print division and did fingerprinting for all different kinds of licenses, from foster parents to realtors. Finally worked in the Criminal Records division. Input all arrest cards from agencies and assist customers with removing charges on their rap sheets.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Took phone orders. Assisted customers in chosing products.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.

• Conducted inspections of equipment with safety protocol and equipment longevity in mind.
• Kept fitness areas, machines and spaces clean and orderly for customers.
• Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.