Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaimee R. Willams

Calumet City,IL

Summary

Resourceful Member Service Specialist known for high productivity and efficient task completion. Specialize in customer relationship management, conflict resolution, and data analysis to improve member satisfaction and service delivery. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive member experiences. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

8
8
years of professional experience

Work History

Member Service Specialist

Sam's Club
06.2023 - Current

Forklift Operator

Flex-N-Gate
12.2022 - 06.2023

Truck Driver

GF logistics
08.2021 - 03.2022

Forklift Operator & Lumper & Yard Switchee

Universal Logistics Inc
01.2017 - 07.2021

Education

Medical Assisting - Medical Assisting

Kaplan College
Hammond, IN
08-2010

GED -

Hammond Area Career Center
Hammond, IN
08-1998

Skills

  • Complaint Handling
  • Service Sales
  • Payment management
  • Workflow Management
  • Customer support services
  • Customer service standards
  • Policy understanding
  • Member relations
  • Relationship Building
  • Customer Engagement
  • Workflow Optimization

Languages

English
Professional

Timeline

Member Service Specialist

Sam's Club
06.2023 - Current

Forklift Operator

Flex-N-Gate
12.2022 - 06.2023

Truck Driver

GF logistics
08.2021 - 03.2022

Forklift Operator & Lumper & Yard Switchee

Universal Logistics Inc
01.2017 - 07.2021

Medical Assisting - Medical Assisting

Kaplan College

GED -

Hammond Area Career Center
Jaimee R. Willams