Jaimi Santomenna
Toms River,NJ
Summary
Dedicated DSP committed to delivering exceptional support to clients by offering personalized assistance and specialized care for a wide range of medical conditions. Efficiently manages medications, schedules doctor appointments, and coordinates personal activities. Known for compassion, organization, approachability, and strong interpersonal abilities.
Overview
18
18
years of professional experience
Work History
Direct Support Professional Caregiver
Easterseals of New Jersey
07.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
- Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
- Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
- Conducted ongoing assessments of client needs in order to adjust care plans accordingly or bring attention to potential issues requiring further evaluation from healthcare providers.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
Direct Support Professional
ARC Of Ocean County
04.2017 - 04.2020
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Supervised daily activities and provided assistance to staff.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Led patient or group recreational activities for enhanced patient outcomes.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Researched community resources and services to provide accessibility and assistance to clients.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom to support bladder and bowel relief requirements.
Manager
Lockport Pies
05.2013 - 08.2015
- Managed day to day business activity
- Reduced and controlled expenses by reducing food costs
- Managed team of 15 professionals
- Executed integrated advertising campaign across multiple media
- Trained new hires
- Developed inventory control
- Oversaw production
- Boosted sales through inventive advertising techniques
- Motivated staff by rewarding exceptional customer service
- Maintained sanitation laws and regulations.
Owner/Operator
PCF
08.2009 - 05.2013
- Completed a daily pre-trip inspection checklist before first delivery of the day
- Selected the most efficient routes in compliance with delivery instructions and fuel policy
- Established long-term customer relationships through prompt and courteous service
- Operated motor vehicles in a safe and efficient manner
- Resolved customer complaints and adjusted orders
- Verified loads against shipping papers
- Met and surpassed productivity targets and quality standards.
Administrative Assistant
Intercounty Mortgage
09.2006 - 02.2011
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Designed electronic file systems and maintained electronic and paper files
- Maintained the front desk and reception area in a neat and organized fashion
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Managed daily office operations and maintenance of equipment.
Education
Cosmetology -
Monmouth County Vocational
Keyport, NJSkills
- Strong knowledge of customer service
- Detail oriented
- Team leadership
- Professional demeanor
- Hard worker
- Planning/coordinating
- Critical thinker
- Organizational planning
- Project management
- Dependable
- Attention to detail
- Exceptional problem solver
- Fast learner
- Passion for helping others
- Sound judgement
- Natural leader
- Skilled mediator
- Experience working with disabled persons
- Resourceful
- Self-directed
- Dedicated team player
Disability Awareness
Emotional Support
Personal Hygiene Assistance
Meal Preparation
Community Integration
Transportation Assistance
Activity Planning
Healthcare coordination
Respectful and Compassionate
Daily living assistance
Special Needs Care
Medication Administration
Multitasking and Organization
Strong Ethics
Behavior redirection
Behavioral Management
Client documentation
HIPAA Compliance
Complex Problem-Solving
Time Management
Compassionate communication
Documentation
Medical Records Management
Patient Management
Case Management
Housekeeping
Careerfocus
Competent customer service and sales educated individual equipped with solid time management and interpersonal skills. Seeking management position in human resources/customer service field. I am a detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Timeline
Direct Support Professional Caregiver
Easterseals of New Jersey
07.2022 - Current
Direct Support Professional
ARC Of Ocean County
04.2017 - 04.2020
Manager
Lockport Pies
05.2013 - 08.2015
Owner/Operator
PCF
08.2009 - 05.2013
Administrative Assistant
Intercounty Mortgage
09.2006 - 02.2011
Cosmetology -
Monmouth County Vocational
Similar Profiles
Charmaine MitchellCharmaine Mitchell
Residential Counselor at Easterseals of New JerseyResidential Counselor at Easterseals of New Jersey
Leola GolembeskiLeola Golembeski
Employment Specialist at Easterseals Of New JerseyEmployment Specialist at Easterseals Of New Jersey
Cynthia SteinlaufCynthia Steinlauf
IDD Intake Coordinator at Easterseals New JerseyIDD Intake Coordinator at Easterseals New Jersey