Jai’Mia Chavous
Aiken,SC
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
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Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.
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Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
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Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/ Drive-Thru Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Collaborated with team members to streamline operations during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Enhanced customer service experience by efficiently processing purchases and returns.
Cashier/ Customer Service/ Drive-Thru Cashier
Taco Bell
03.2024 - 12.2024
- Operated cash register efficiently to process customer transactions
- Assisted customers with inquiries, ensuring a positive shopping experience
- Maintained accurate cash drawer, reconciling discrepancies promptly
- Learned and adhered to safety protocols and store policies
- Performed routine cleaning tasks to maintain store appearance
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Aiken High School
Aiken, SCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Excellent work ethic
- Basic cleaning techniques
- Transaction processing efficiency
- Efficiency and time management
- Food service efficiency
- Customer satisfaction
Certification
ServSafe certification
Timeline
Cashier/ Drive-Thru Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2025 - Current
Cashier/ Customer Service/ Drive-Thru Cashier
Taco Bell
03.2024 - 12.2024
Aiken High School