Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jaimie Anderson

Jaimie Anderson

Smithfield,UT

Summary

Diligent Receiving Clerk promotes warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Receiving Clerk

Intermoutain Farmers
Logan, UT
04.2015 - Current
  • Monitored and managed stock levels of goods to verify availability of products.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Double-checked cargo inventories and documentation for accuracy.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Sorted and delivered materials to different work areas and staff.

Customer Service Representative

Freckle Farm Nursery
04.2014 - 04.2015
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Implemented and developed customer service training processes.
  • Cross-trained and backed up other customer service managers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Trained new personnel regarding company operations, policies and services.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Customer Service Representative

Tony's Grove Nursery
05.2001 - 04.2014
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Cross-trained and backed up other customer service managers.
  • Trained new personnel regarding company operations, policies and services.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

Sky View High School
Smithfield, UT
05.2005

Skills

  • Training and Development
  • Performance Goals
  • Shipping and Receiving
  • Inventory Recordkeeping
  • Records Accuracy
  • System Updating
  • Handheld Scanners
  • Filing Experience
  • Prepare Packages
  • Storage and Supply Management
  • Order Checking
  • Inventory Monitoring and Management

Timeline

Receiving Clerk

Intermoutain Farmers
04.2015 - Current

Customer Service Representative

Freckle Farm Nursery
04.2014 - 04.2015

Customer Service Representative

Tony's Grove Nursery
05.2001 - 04.2014

High School Diploma -

Sky View High School
Jaimie Anderson