Summary
Overview
Work History
Education
Skills
Experiences Abroad
Leadership Experiences
Languages
Timeline
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Jaimie Bissonnette

Dracut,MA

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

7
7
years of professional experience

Work History

Legal Intern

Massachusetts Community College Systems
Lowell, MA
09.2023 - 01.2024

  • Performed administrative duties such as scheduling appointments or managing calendars.
  • Coordinated subpoena services and other support activities for legal office.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Researched case law and conducted legal research using various resources.
  • Worked independently to meet deadlines and achieve objectives for special projects.
  • Organized legal documents in company filing systems and databases.
  • Assisted in the preparation of trial materials such as jury instructions and exhibits.

Store Front Manager

Starbucks
10.2023 - Current
  • Directly supervise 20+ baristas
  • Sales / inventory / metrics
  • Make schedule & interview / hire people
  • Follow and enforce procedures to ensure safe food preparation, assembly and presentation
  • Establish a new training program for partners to enhance customer service, quality control, and food preparation

Barista

Starbucks
08.2022 - 10.2023
  • Provided friendly customer service all while remaining calm during periods of high volume
  • Meticulously managed the cashflow operations totaling $2,000 - $10,000 per shift
  • Collaborated with 4-10 employees each shift to strategize in order to exceed company performance metrics
  • Optimized workflow by maintaining a clean and organized workspace
  • Performed complete inventory checks of stocks and supplies at directed intervals

Tour Guide

University of Massachusetts Lowell
08.2022 - 12.2022

Shift Lead

Playa Bowls
03.2021 - 06.2022

Team Sales Lead

Kohls
06.2017 - 04.2021

Education

Bachelor of Arts in Peace & Conflict Studies -

University of Massachusetts – Lowell

Skills

  • Google Suites (Docs, Sheets, etc)
  • Microsoft Suites (Word, Excel, PowerPoint, etc)
  • Customer Service
  • Administrative Support
  • Complaint Resolution
  • Fluent in Spanish
  • Training and Mentoring
  • Workflow Management
  • Administrative Skills
  • Problem-Solving Skills
  • Staff Supervision
  • Listening Skills
  • Staff Management
  • Time Management
  • Conflict Management

Experiences Abroad

  • Studied and lived abroad in Cadiz, Spain, 01/01/2023, Present
  • Attended a week-long Model United Nations Conference held at Katholic University of Leuven in Leuven, Belgium, 03/01/2023, 03/07/2023
  • Managed a week-long Model United Nations Conference in Prague for High School and University students, 01/01/2023, 01/07/2023
  • Studied and lived abroad in Cadiz, Spain for one month while studying Spanish Language and Culture, 07/01/2022, 07/31/2022
  • Participated in a week-long Model United Nations Conference held at Katholic University of Leuven in Leuven, Belgium, 03/01/2020, 03/07/2020
  • Service Learning through Global Leadership Adventures for the Costa Rica Beachside Service Adventure Program, 06/01/2018, 06/30/2018
  • Traveled for a two-week Language & Culture Trip to Spain, 04/01/2018, 04/14/2018
  • Vacationed several times to the Caribbean and Latin America including Aruba, Jamaica, Dominican Republic, Turks & Caicos, Costa Rica, Mexico, & the Bahamas, 01/01/2002, 12/31/2015

Leadership Experiences

  • Mentored 100-200 high schoolers in Model United Nations through 4 different in-person conferences and 3 virtual conferences, 10/01/2019, Present
  • Gave several group tours and ran information sessions with high school students applying to the University of Massachusetts – Lowell, 08/01/2022, 12/01/2022
  • Trained and mentored new employees aged 15-17 at Playa Bowls, 05/01/2021, 06/01/2022
  • Oversaw counselors in training aged 13-15 at Sandown Summer Recreation in 2019

Languages

Spanish
Full Professional

Timeline

Store Front Manager

Starbucks
10.2023 - Current

Legal Intern

Massachusetts Community College Systems
09.2023 - 01.2024

Barista

Starbucks
08.2022 - 10.2023

Tour Guide

University of Massachusetts Lowell
08.2022 - 12.2022

Shift Lead

Playa Bowls
03.2021 - 06.2022

Team Sales Lead

Kohls
06.2017 - 04.2021

Bachelor of Arts in Peace & Conflict Studies -

University of Massachusetts – Lowell
Jaimie Bissonnette