Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Jaimie K. Bowen

Rowland,NC

Summary

  • Talented, Professional, & Attentive Woman with a strong work ethic, seeking to fill an executive roll. I take any job given to me very seriously, ready to give 110% for a successful day. I am always looking for ways to further my knowledge and improve myself anyway i can. I excell in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Carolina Hearts Homecare
Laurinburg, NC
01.2023 - Current
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Implemented fall prevention techniques as specified in plan of care.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Completed daily room cleaning and organizing to provide patients with clean environment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Dialysis Technician

Fresenius Medical Care
Pembroke, North Carolina
01.2021 - 12.2022
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Discontinued dialysis treatment according to established procedures.
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Transported patients from rooms and prepared for treatments.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Transported patients to and from rooms and prepared for treatments according to individual specifications.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Instructed patients in use of assistive equipment.
  • Communicated test or assessment results to medical professionals.
  • Communicated with management or other staff to resolve problems.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected patients' medical information to customize tests.
  • Assisted in training technicians, medical students or other staff members.

Lowes Home Improvement (Sales Specialist)

Lowes Home Improvement
Lumberton, North Carolina
01.2019 - 12.2021
  • Stayed up to date on company products and services to support sales objectives.
  • Educated customers on product features and technical details to highlight benefits.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Compiled key customer data to plan selling strategies and identify specific client needs.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Write, completed and filed documentation to finalize sales.
  • Generated more leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Researched competitors, economics and other key facets to better understand current market trends.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Contacted new and existing customers to outline benefits of products.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and retain business.

Cashier

Pembroke Hardware
Pembroke, North Carolina
05.2018 - 09.2019
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Collected payments and provided accurate change.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Helped with purchases and signed customers up for rewards program.

Education

Paul Mitchell The School
Fayetteville, NC
11-2023

Certified Nursing Assistant -

Robeson Community College
Pembroke, NC
12.2020

CRP Certification -

Robeson Community College

ACLS Certification -

Fresenius Medical Care

Associate of Science - Radiologic Technology

Robeson Community College
Lumberton, NC

Skills

  • Medical terminology knowledge
  • Transporting patients
  • Indirect Patient Care
  • Condition Monitoring
  • Infection control procedures
  • Patient Relations
  • Electronic Charting
  • Direct Patient Care
  • POS Systems
  • Payment Collection
  • Cash Handling
  • ID Verification
  • Cash Register Operation
  • Customer Assistance
  • Drawer balancing
  • Customer Service
  • Payment Processing
  • Product Recommendations
  • Product Knowledge
  • Cash Management
  • Retail Merchandising
  • Sales skills
  • Sales team assistance
  • Persuasive Sales

Affiliations

  • Deans list at Paul Mitchell the School of Fayetteville.
  • Professional Photographer and Owner of KB Photography
  • I also enjoy family activities such as, Jet Skiing, Kayaking, Volleyball, Beach Days and Church

Certification

  • Licensed Cosmetologist

References

  • Karen Jacobs (Friend) Mobile Phone: (910) 740-0894
  • Marcus Hunt (Supervisor) Mobile Phone: (910) 429-692
  • Kassondra Chavis, RN (Co-Worker) (910) 301-5413
  • Connie L. Jones, MD (Co-Worker) (910) 506-6730

Timeline

Certified Nursing Assistant

Carolina Hearts Homecare
01.2023 - Current

Dialysis Technician

Fresenius Medical Care
01.2021 - 12.2022

Lowes Home Improvement (Sales Specialist)

Lowes Home Improvement
01.2019 - 12.2021

Cashier

Pembroke Hardware
05.2018 - 09.2019

Paul Mitchell The School

Certified Nursing Assistant -

Robeson Community College

CRP Certification -

Robeson Community College

ACLS Certification -

Fresenius Medical Care

Associate of Science - Radiologic Technology

Robeson Community College

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Jaimie K. Bowen