Driven sales and marketing manager who has devised successful plans that have helped exceed expectations in sales revenue. Working hard at building consumer relations to maintain excellent retention. I will bring new, innovative ideas to a company that I can learn and grow with.
Hi, I’m
Jaimie Lawson
Big Bear Lake,CA
Summary
Overview
17
years of professional experience
Work History
Michael Raphael
Account Manager
07.2020 - Current
Job overview
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Managed book of business worth $80,000 monthly across 600 accounts.
- Performed collection calls and managed payment plans if necessary.
- Monthly reports conducted and specialized for all 600 accounts each month.
Vacasa Rental Agency
Assistant Manager/CX/Sales
03.2015 - 05.2020
Job overview
- Furloughed CV19
- Daily inspections of properties being rented to guests.
- Care of minor repair work, contacting agents for major work and any other needs of properties.
- Cared for guest needs prior to arrival and after check in (9am-10pm) with instructions, welcome packages and anything else needed upon guest arrivals.
- Conducted emergency reports with local officers related to guest issues within their rental properties.
- Computer experience agent for employees and guests around the United States.
- Developed monthly team action plans and monitored progress.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
Cabins 4 Less
Rental Agent
03.2013 - 03.2015
Job overview
- Call conversion into bookings and helping customers with their cabin rental agreements upon check in.
- Managed over 100 customer calls per day.
- Caring for all customer needs and providing tourist information on local ski slopes, restaurants, hikes and other needs.
- Executed sales and marketing initiatives to increase revenue for company.
- Updated company database with new property listings or added amenities.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
24 Hour Fitness
Sales Manager
12.2009 - 01.2013
Job overview
- Managing my sales team through building sales plan strategies to exceed monthly goals.
- Organizing daily sales conferences in order to reach sales revenue expectations
- Conducted cold call sales, as well as in person, pop-up and corporate sales.
- Recognized as 'Sales Superstar', with over $200,000 in personal monthly sales
- Awarded the 'Number 1 Sales' Award in 2011 for the West Coast region.
- Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Pacific Associates
Loan Consultant
01.2009 - 12.2009
Job overview
- Position ended from 2008 recession.
- Cold call sales for potential corporations needing large loans
- Creating new leads and following up with clients for future loans
- Organizing successful sales pitches to ensure my message was clear for telemarketing.
- Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
- Generated numerous valuable leads through outbound phone calls to local consumers and businesses.
Bally Total Fitness
Sales Manager
01.2006 - 01.2009
Job overview
- Position ended because of company bankruptcy.
- Managing my sales team to exceed monthly revenue goals.
- Corporate relationships and marketing through business meetings and events.
- I was able to organize 25% of our gym's revenue with Corporate accounts that I built.
- Twice recognized as ‘Membership Manager of the Year’ for producing over $1,000,000 in company membership sales in 2006 and 2007.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed over $1,000,000 in new sales in one year.
Education
Arizona State UniversityOnline
Philosophy/Sociology Degree
06.2024
University Overview
- Honoree of English
- Kinesiology Scholarship Recipient
- 3.88 GPA
Crafton Hills CollegeYucaipa, CA
AA from Kinesiology for Physical Therapy
05.2020
University Overview
- Honoree of English
- Dean's List January 2018-2020
- Kinesiology Scholarship Recipient
- 3.9 GPA
Cypress CollegeCypress, CA
Associates degree from English
01.2009
University Overview
the ‘Dean’s Honor Roll’ for my three academic years attending Cypress
- Dean's List January 2007-2009
- Honoree of English
- 3.8 GPA
Skills
- Website design Media Marketing
- Bookkeeping Customer retention
- Prospecting and Cold Calling
- Account Management
- Product outsourcing Nutrition specialist
- Marketing Development Property Inspection
- Customer Experience Emergency Help
- Telemarketing, Social Media Sales, Face to face sales
- Strong Lead Development Skills
- Regional Accounts
- Staff Management
- Event Planning
- Issue Resolution
- Customer Relationship Management
- Networking Skills
- Minor repair work
- Conversational Spanish
- Conversational Sign Language
Timeline
Account Manager
Michael Raphael
07.2020 - Current
Assistant Manager/CX/Sales
Vacasa Rental Agency
03.2015 - 05.2020
Rental Agent
Cabins 4 Less
03.2013 - 03.2015
Sales Manager
24 Hour Fitness
12.2009 - 01.2013
Loan Consultant
Pacific Associates
01.2009 - 12.2009
Sales Manager
Bally Total Fitness
01.2006 - 01.2009
Arizona State University
Philosophy/Sociology Degree
Crafton Hills College
AA from Kinesiology for Physical Therapy
Cypress College
Associates degree from English
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