Summary
Overview
Work History
Education
Skills
Timeline
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Jaimie Patton

Albia,IA

Summary

I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. With my many years of various job experiences I have had multiple opportunities to learn and grow personally and professionally with each different role I was working within. I wish to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a hard worker and will accomplish anything I sent my mind on!

Overview

14
14
years of professional experience

Work History

In-Home Daycare Provider

Self Employed Services
07.2019 - Current
  • Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
  • Tailored daily routines based on individual needs/preferences of each child allowing them flexibility within structured timeframes.
  • Organized engaging field trips and group outings to enhance hands-on learning experiences outside the home environment.
  • Continually assessed learning materials, toys, and equipment to ensure their safety and effectiveness for child development.
  • Enhanced children''s cognitive development by implementing age-appropriate educational activities.
  • Promoted social skills and emotional well-being among the children through fostering a nurturing environment.
  • Implemented emergency preparedness plans and conducted regular drills to familiarize children with safety procedures in case of a disaster or crisis.
  • Prepared nutritious meals and snacks adhering to dietary requirements of each child in the daycare setting.
  • Developed strong relationships with parents through open communication channels including email updates, phone calls, newsletters, parent conferences or meetings when necessary.
  • Assisted children in developing self-help skills like toilet training, handwashing, dressing independently, and feeding themselves appropriately according to their age level.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Logged information regarding naps, feedings, and any medications administered.
  • prepped and processed financial records for business
  • prepped and billed totals owed to families
  • recorded keeping

Bank Teller

Peoples State Bank
06.2018 - 06.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Counted and packaged currency and coins.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Reconciled cash drawer and resolved discrepancies.
  • Educated customers on use of banking website and mobile apps.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Trained new hires on customer service policies and procedures.
  • Calculated fees due, interest and change for customer transactions.

Bank Teller

MidWestOne Bank
04.2016 - 06.2018
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
  • Maintained up-to-date knowledge of federal regulations affecting monetary transactions, ensuring full compliance across all activities.
  • Developed strong relationships with customers, promoting bank products and services tailored to individual needs.
  • Identified potential fraud cases through careful observation and adherence to security protocols, protecting both the bank and its customers from financial loss.
  • Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
  • Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
  • Supported branch marketing campaigns by displaying promotional materials prominently within the lobby area.
  • Conducted regular audits of cash drawers, ensuring compliance with internal controls and regulatory requirements.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained friendly and professional customer interactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Handled various accounting transactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Processed wide variety of retail banking transactions for personal and commercial customers.

Bank Teller

Iowa Trust and Savings Bank
11.2015 - 04.2016
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Counted and packaged currency and coins.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Turned in excess cash to maintain drawer security.

Cashier

Elliott's General Store
01.2011 - 11.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.

Education

Business Specialists Diploma - Business Specialists

Indian Hills Community College
Ottumwa, IA

Cosmetology License - Cosmetology

Iowa School of Beauty
Ottumwa, IA
03.2015

High School Diploma -

Albia Community High School
Albia, IA
05.2013

Skills

  • Patience and Empathy
  • Adaptability and Flexibility
  • Microsoft Office/ knowledgeable in technology
  • Curriculum Planning
  • Cultural Sensitivity
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Punctual and Reliable
  • Multitasking
  • Excellent Communication
  • Self Motivation

Timeline

In-Home Daycare Provider

Self Employed Services
07.2019 - Current

Bank Teller

Peoples State Bank
06.2018 - 06.2019

Bank Teller

MidWestOne Bank
04.2016 - 06.2018

Bank Teller

Iowa Trust and Savings Bank
11.2015 - 04.2016

Cashier

Elliott's General Store
01.2011 - 11.2015

Business Specialists Diploma - Business Specialists

Indian Hills Community College

Cosmetology License - Cosmetology

Iowa School of Beauty

High School Diploma -

Albia Community High School
Jaimie Patton