Jaimie Smith
Pasadena ,MD
Summary
Versatile with bringing valuable experience in clinical and administrative functions. Known for reliable support and effective communication teams. Strong focus on collaboration and adaptability to management, and office support tasks.
Operations professional with extensive experience in driving operational excellence and implementing innovative solutions. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, project management, and strategic planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Anne Arundel Dermatology Association
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Manager of Operations
Quality Huts
10.2014 - 09.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
Caregiver
Heartlands Rehabilitation
01.2014 - 07.2017
- Assisted clients with activities of daily living, promoting independence and quality of life..
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Southern High
06.2008
Skills
- Decision-making
- Customer service
- Quality assurance
- Goal setting
- Time management
- Problem-solving
- Employee training
- Documentation and reporting
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid/CPR Certified
- Certified Dermatologist Tech
Timeline
Medical Assistant
Anne Arundel Dermatology Association
11.2023 - Current
Manager of Operations
Quality Huts
10.2014 - 09.2023
Caregiver
Heartlands Rehabilitation
01.2014 - 07.2017
Southern High
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