Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Jaimie Vellenga

Westtown,New York

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Strategic-minded Business Operations Manager proudly offering over 18 years' experience in assisting the vision of the organization by developing attainable department goals. Decision-making individual comfortable as a facilitator of short and long term business planning. Promoting a dedicated work ethic and great judgement skills.

Overview

23
23
years of professional experience

Work History

Business Operations Manager

Todd Lyons Paving
Middletown, NY
02.2022 - Current
  • Complete tasks relating to all aspects of daily business operations
  • Financial Controller including A/R, A/P, collections, banking and reconciliations
  • Human Resources including hiring, firing, payroll, time management and employee compliance
  • Estimate scheduling and correspondence with customers
  • Process payroll in Paychex and Simple IRA contributions
  • Maintain data entry, general journal entry, and prepare financial statements for our accountant
  • Works proficiently with Quickbooks, Paychex, Excel, Word, and Outlook
  • Maintain and correspond all aspects of social media accounts
  • Process all DOT compliance transactions, HUT Tax, MCS150, Form 2290
  • Ensured compliance with all relevant policies, regulations, and procedures.
  • Provided guidance and support to employees in order to maximize performance and productivity.
  • Created reports on operational metrics for senior management review.
  • Identified cost-saving opportunities throughout various processes and systems.
  • Implemented new technologies to improve operational efficiency and reduce costs.
  • Monitored customer feedback and took corrective action as necessary.
  • Evaluated current business processes and developed plans for improvement.
  • Conducted regular audits of operational activities to ensure accuracy.
  • Resolved customer complaints quickly and effectively.
  • Provided technical expertise in resolving complex issues related to operations.
  • Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
  • Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance customer experience and satisfaction.
  • Demonstrated excellent network and relationship building with both external and internal customers.
  • Built strong, lasting relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.

Financial Controller

Skyline Engineering
New York, NY
09.2021 - 09.2022
  • Managed A/R including billing, form processing, and collections for many of our larger company projects
  • Communicated with all three of our division managers in meetings and reviewing project status
  • Managed all project time to create and process invoices to clients
  • Created project spreadsheets to monitor proposals and billings related to job progress
  • Maintained HR & Operations, process payroll, 401K, and health benefit reports for data entry in QuickBooks.
  • Oversaw accounts payable and receivable functions, cash flow management, budgeting and forecasting.
  • Reviewed bank reconciliations on a regular basis to ensure accuracy of data.
  • Established key performance indicators to monitor progress towards organizational goals.
  • Created detailed budgets for each department within the organization.
  • Identified areas of cost savings or increased efficiency through process improvements.
  • Assisted in the preparation of tax filings in accordance with local laws.
  • Collaborated with IT department to optimize use of software systems for tracking finances.
  • Conducted research into new technologies that could improve financial operations.
  • Evaluated existing processes for effectiveness and developed recommendations for improvement.
  • Provided financial analysis and strategic recommendations to support business objectives.
  • Managed cash flows to optimize year-end tax benefits.
  • Provided guidance to staff on accounting issues such as revenue recognition principles.

Staff/Project Accountant

Skyline Engineering
New York
09.2020 - 09.2021
  • Worked directly with Controller in all aspects of accounting including A/R, reconciliations, profitability reports, financial statements, billing, collections, journal entries, and report processing
  • Managed A/R including billing, form processing, and collections for two of our larger company projects Pennrose and NYC Parks
  • Managed all project time to create and process invoices to clients
  • Created project spreadsheets to monitor proposals and billings related to job progress
  • Processed payroll, 401K, and health benefit reports for data entry in QuickBooks.
  • Analyzed revenue and expense trends to identify opportunities for cost savings.
  • Researched complex accounting issues that arise during a project lifecycle.
  • Identified areas where process improvements could be made in order to streamline operations.
  • Maintained project-related records, contracts and change orders.
  • Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Conducted monthly reviews of all open projects to ensure accurate accounting records.

Business Owner/Operator/Manager

The Dairy O, Inc.
Westtown, NY
09.2009 - 04.2020
  • Oversee operations and all aspects of the daily business operations
  • Managed employees, hiring, firing, scheduling, training and Paychex payroll
  • Created website, and managed social media advertising and marketing
  • Scheduled, coordinated, and operated off site events with our mobile Ice Cream unit.
  • Identified and recruited staff members, including managers and sales personnel.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Negotiated contracts with vendors for supplies and services.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Conducted regular meetings with employees to review progress towards company goals.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Scheduled maintenance activities for equipment used by the business.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Updated website content regularly according to current trends within target markets.
  • Kept records for production, inventory, income and expenses.
  • Investigated new technologies that could improve efficiency within the organization.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll in Quickbooks.

Human Resources Assistant

Mount Saint Mary College
Newburgh, NY
01.2009 - 05.2009
  • Worked directly with HR Director on various projects and planning.

Human Resources Intern

Laerdal Medical Corporation
Wappingers Falls, NY
05.2008 - 01.2009
  • Prepared onboarding documents for new hires, such as contracts and employee handbooks.
  • Organized and maintained personnel records in a secure database.
  • Assisted in the recruitment process by screening resumes, conducting phone interviews and scheduling face-to-face interviews with potential candidates.
  • Assisted with recruitment activities, interviews, and evaluations of candidates to be selected for non-exempt and temporary staffing positions
  • Coordinated employee events and worked with various teams to organize employee activities, programs, and events
  • Trained with HR Generalist on HR procedures, benefit programs, FMLA, leave time, 401K contributions, pension information, and processed monthly benefit reconciliations
  • Created and distributed new hire packets for all team members including I-9 and W-4
  • Developed and distributed Team Member monthly calendar for the Americas.
  • Attended career fairs representing the organization as an employer of choice.
  • Assisted in developing strategies for improving employee engagement initiatives across departments.

Bookkeeper

Minisink Paving & Sealcoating, Inc
Westtown, NY
03.2003 - 03.2008
  • Utilized QuickBooks to carry out daily business operations.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Communicated with customers daily regarding scheduling and collections
  • Obtained certificates od insurance and processed necessary forms for daily operations.
  • Processed accounts payable and receivable transactions.
  • Assisted with the preparation of budgets and forecasts.
  • Conducted monthly bank reconciliations.
  • Performed month-end closing activities.
  • Ensured accuracy in all accounting entries and records.
  • Managed payroll processing for staff members.
  • Generated invoices for clients and tracked payments received from customers.
  • Provided assistance in preparing tax returns annually.
  • Reconciled intercompany accounts on a regular basis.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

Bank Teller

Orange County Trust Company
Middletown, NY
01.2001 - 03.2003
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Completed transactions in a timely manner.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Performed cash handling duties including counting currency, coins and checks.
  • Educated customers about different types of banking services available at the branch.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided assistance to other tellers during peak business hours as needed.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.

Education

Bachelor of Science - Business Administration, Human Resource Management

Mount Saint Mary College
Newburgh, NY
05.2009

Skills

  • Financial Management
  • Operations Management
  • Systems Implementation
  • Decision-Making Capabilities
  • Conflict Mediation
  • Staff Management
  • Analytical Skills
  • Financial Oversight
  • Strong Interpersonal Communication
  • Client Service
  • Relationship Building and Management
  • Business Planning
  • Social Media Promotion
  • Cost Reduction & Containment
  • Effective Communication
  • Business Development
  • Disciplined Leadership
  • Motivational Leadership
  • Contract Management
  • Accounting Principles
  • Strategic Planning
  • Project Management
  • Data Management
  • Business Planning and Strategy
  • Intelligent Decision-Making
  • Vendor & Supplier Management
  • Search Engine Optimization
  • Excellent Oral and Written Communication
  • Business Generation
  • Business Administration
  • Strong Analytical Thinking
  • Contract Administration
  • Microsoft Office Proficient
  • QuickBooks
  • QuickBooks Time
  • Ajera
  • Internet
  • E-mail
  • TransIT Credit Card Payment Processing
  • Paychex Flex
  • Coupa
  • Proliance
  • Ariba
  • Procore
  • Stimpli

Languages

Spanish
Limited

References

References available upon request.

Timeline

Business Operations Manager

Todd Lyons Paving
02.2022 - Current

Financial Controller

Skyline Engineering
09.2021 - 09.2022

Staff/Project Accountant

Skyline Engineering
09.2020 - 09.2021

Business Owner/Operator/Manager

The Dairy O, Inc.
09.2009 - 04.2020

Human Resources Assistant

Mount Saint Mary College
01.2009 - 05.2009

Human Resources Intern

Laerdal Medical Corporation
05.2008 - 01.2009

Bookkeeper

Minisink Paving & Sealcoating, Inc
03.2003 - 03.2008

Bank Teller

Orange County Trust Company
01.2001 - 03.2003

Bachelor of Science - Business Administration, Human Resource Management

Mount Saint Mary College
Jaimie Vellenga