Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Manager
Barnes Jewish West County Hospital
08.2024 - Current
Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
Worked with providers to define quality metrics and outcome reporting process.
Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Assistant Clinical Manager
Jupiter Medical Center
02.2022 - 08.2024
Prepare patients for cardiac surgical procedures.
Obtain consents for procedures and anesthesia.
Draw Labs, insert IV’s, and administer pre-op medications as ordered.
Postoperatively receive patients post anesthesia, maintain airway, monitor vitals signs, monitor surgical site, and achieve hemostasis.
Maintained patient safety protocols until stability was achieved.
Maintains a safe work environment.
Fostered strong working relationships with nursing team, support staff, and cardiac services leadership.
Collaborate with the structural heart coordinator and schedule patients for PAT
Screen PAT patients to help achieve the best surgical outcome including but not limited to education, phlebotomy, and medication review.
Managed recruitment, hiring, and training processes to ensure adherence to operational and performance criteria.
Working relationship with other unit managers, director of nursing, and house supervisor to ensure proper staffing and throughput.
Supervised staff, financials, and key performance indicators to manage daily business operations.
Oversee daily payroll adjustments.
Complete Invasive and non-invasive cardiology procedures on a daily basis that include TEE’s, CV’s, Tilt tables, Loop implants, and a variety of stress tests (SE, DSE, RS, and NM)
Director
St. Mary’s Hospital
12.2021 - 02.2022
Responsible for general supervision of the medical/surgical units; telemetry, orthopedics, and trauma.
Receive direct reports from nursing unit managers in regards to their daily operations, budget, payroll, and staffing.
Maintains a safe work environment.
Working relationship with other unit managers, director of nursing, and house supervisor to ensure proper staffing and throughput.
Maintain privacy and confidentiality.
Oversaw staff, financials, and key performance indicators to manage business operations.
Director
Lake Regional Hospital
05.2016 - 11.2021
Responsible for general supervision of the medical/surgical unit, skilled nursing, and float pool.
Receive direct reports from skilled nursing unit manager and oversee state regulations, MDS coordinators, daily operations, budget, payroll, and staffing.
Receive direct reports from float pool.
Maintains a safe work environment.
Collaborated with unit managers, director of nursing, and house supervisor to optimize staffing levels.
Maintain privacy and confidentiality.
Serve on quality improvement committees.
Directed team towards successful outcomes.
Managed business operations by overseeing staff, financials, and key performance indicators.
Recruited, hired, and trained employees on operations and performance expectations.
Developed department performance goals and methods for achieving milestones.
Collaborated with department managers to correct problems and improve services.
Investigated complaints from families, patients, and clinical staff, devising solutions to complex challenges.
RN, House Supervisor
Lake Regional Hospital
01.2015 - 05.2016
RN, Emergency Department
Lake Regional Hospital
03.2011 - 05.2016
RN Floor Nurse
Lake Regional Hospital
08.2009 - 03.2011
C.N.A
Lake Regional Hospital
05.2008 - 08.2009
Medical Assistant
Lake Regional Medical Group
12.2004 - 05.2008
Education
Master of Science - Nursing, Leadership
Walden University
01.2015
Skills
Quality improvement
Innovation and creativity
Healthcare regulations
Program management
Teamwork and collaboration
Time management
Problem-solving
Multitasking
Reliability
Organizational skills
Team collaboration
Effective communication
Patient safety
Affiliations
American Association of Heart Failure
Rising Star Award, 2019
Camden County Leadership Series
MHA Leadership series
NRC patient experience conference
Medical Missions for Christ Board Member and Volunteer 2016-2022
Elected advisory chair, State Fair Community College 2018-2020
Elected board member, Camdenton Chamber of Commerce 2018-2020
Elected board member, Sharing and Caring foundation 2018 - current