Overview
Work History
Education
Skills
Timeline
Generic

Jainah Jospeh

Wesley Chapel

Overview

3
3
years of professional experience

Work History

Adecco

Call Center Agent
06.2023 - 07.2023
  • Applied critical thinking and research to address complex issues.
  • Tested components and systems to evaluate performance and identify concerns.
  • Tracked and recorded parts and labor costs related to each service call.
  • Organized work to meet demanding production goals.

Amazon

Warehouse Associate
11.2022 - 06.2023
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Resolve customer disputes courteously to enhance customer satisfaction.

DTLR

Sales Associate
11.2022 - 03.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Soothing Care Services

Care Giver
01.2022 - 11.2022
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.

Polo Ralph Lauren

Sales Associate
04.2021 - 01.2022
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Old Navy

Sales Associate
07.2020 - 03.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Nursing

Rasmussen University
Brandon, FL
08.2022

High School Diploma -

Wesley Chapel High School
Wesley Chapel, FL
08.2018

Skills

  • Active Listening
  • Account Management
  • Quality Control
  • Policy and Procedure Adherence
  • Customer Service

Timeline

Adecco

Call Center Agent
06.2023 - 07.2023

Amazon

Warehouse Associate
11.2022 - 06.2023

DTLR

Sales Associate
11.2022 - 03.2023

Soothing Care Services

Care Giver
01.2022 - 11.2022

Polo Ralph Lauren

Sales Associate
04.2021 - 01.2022

Old Navy

Sales Associate
07.2020 - 03.2021

Associate of Science - Nursing

Rasmussen University

High School Diploma -

Wesley Chapel High School

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Jainah Jospeh