Jai'Niece Love

• Oversee assembly operations, ensuring adherence to safety and quality standards.
• Managed team performance, fostering a culture of continuous improvement and efficiency.
• Developed training programs for new hires, enhancing knowledge of assembly processes and tools.
• Oversaw assembly operations, ensuring adherence to safety and quality standards.

• Loaded and unloaded cargo from delivery trucks at loading dock.
• Oriented all new employees on company policies and procedures.
• Conducted comprehensive inventory of all products in stock.
• Sourced and purchased food products to meet kitchen operational needs
• Stocked coolers, freezers, and dry rooms with necessary products.

• Restocked shoes and clothing items on shelves to maintain inventory levels
• Assisted customers in locating desired products and processed their transactions
• Processed customer transactions efficiently using POS systems.
• Handled cash, credit, and debit transactions with accuracy and integrity.
• Provided exceptional customer service by addressing inquiries and resolving issues.

• Conducted phone sales to engage customers
• Resolved customer issues related to phones, ensuring satisfaction and loyalty.
• Resolved technical issues for customers through effective communication and troubleshooting techniques.
• Guided customers in utilizing AT&T products and services, enhancing user experience and satisfaction.
• Collaborated with cross-functional teams to escalate complex issues and drive timely resolutions.

College (approx. 30 credits)