Accomplished sales and management professional with over 18 years of experience in driving revenue growth and optimizing operational efficiency. Expertise in strategic planning, customer relationship management, and sales training, consistently achieving high customer satisfaction and exceeding sales targets. Skilled in building strong client relationships and managing complex accounts in retail and wholesale environments.
Overview
20
20
years of professional experience
Work History
Shift Manager
Aroma Boutique
Las Vegas, NV
10.2023 - 05.2025
Consistently prioritized quality sales and ensured high customer satisfaction, quickly becoming a top performer.
Leveraged deep fragrance and sales expertise to significantly enhance customer engagement and sales.
Managed inventory levels and conducted regular stock checks for accuracy.
Trained staff on customer service standards and product knowledge.
Maintained a clean and organized store environment for optimal customer experience.
Developed and maintained positive working relationships with staff, customers, and vendors.
Taught staff upselling techniques to meet revenue targets.
Reviewed financial statements to meet targets during shift.
Identified needs of customers promptly and efficiently.
Manager
OIC Advance
Las Vegas, NV
02.2022 - 10.2023
Supervised diverse sales teams at nationwide trade shows, optimizing booth locations for maximum sales flow.
Managed exhibit setup, inventory control, and financial accounting for effective operations.
Secured new business opportunities through strategic planning and execution.
Facilitated proactive communication with clients and staff to resolve issues swiftly.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Analyzed market trends and competitor activity to inform business strategy.
Account Manager
Lioher Enterprise Corp
Las Vegas, NV
02.2020 - 02.2022
Established new accounts in West and Central divisions to expand market reach.
Managed nationwide and international client accounts, ensuring satisfaction and retention.
Achieved record-breaking sales in warehouse operations during COVID-19.
Oversaw order fulfillment processes, including payment retrieval and claims management.
Coordinated shipment logistics to ensure timely deliveries.
Conducted stock checks to maintain accurate inventory levels.
Delivered efficient customer service by addressing all client inquiries.
Trained junior staff on best practices for account management.
Renewed existing accounts by building relationships with clients.
Manager
OIC Advance
Las Vegas, NV
09.2015 - 02.2020
Led sales teams across numerous nationwide trade shows, enhancing sales capabilities through training and mentorship.
Managed inventory, financial records, and ensured compliance, while securing new business opportunities.
Sales Agent
Otto Trading Inc.
Las Vegas, NV
03.2011 - 09.2015
Achieved top ranking in nationwide sales of wholesale CLASS 2 medical devices during tradeshows.
Surpassed personal sales volume and commission records consistently.
Prepared detailed product presentations to effectively showcase offerings.
Assisted in organizing promotional events to boost brand visibility.
Coached new employees on best practices for efficient deal closure.
Conducted regular evaluations of competitor offerings to maintain competitive edge.
Delivered product demonstrations to potential buyers via in-person and video.
Offered product and service consultations and employed upselling techniques.
Sales Agent
Kutlug Inc.
Las Vegas, NV
05.2009 - 03.2011
Consistently achieved exceptional upselling results, maintaining high sales figures at tradeshows.
Drove revenue growth by closing and upselling retail and wholesale transactions.
Collaborated with team members to enhance sales strategies and streamline processes.
Participated in training sessions to deepen product knowledge and refine sales techniques.
Engaged customers positively, delivering professional and courteous support for sales needs.
Developed promotional strategies and optimized product placement to drive sales.
Created compelling presentations and proposals for prospective clients.
Operated register, managed cash, and processed credit card transactions efficiently.
Sales Manager
Kalan Enterprises
Las Vegas, NV
08.2008 - 05.2009
Supervised sales strategies to drive revenue growth and enhance performance.
Managed team of 4-6 associates, promoting collaboration and motivation.
Oversaw sales inventory to maintain optimal stock levels and minimize shortages.
Trained new employees on display setup, presentation techniques, and payment retrieval.
Sales Agent
Kalan Enterprises
Las Vegas, NV
03.2005 - 08.2008
Increased sales by 15% during low seasons through introduction of new packages.
Conducted multi-product demonstrations to enhance customer engagement and drive purchases.
Received mentorship from experienced sales associates, shaping a successful sales career.