Jair Gonzalez
Lake Elsinore,CA
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Leader
Urban Conservation Corps of the Inland Empire
San Bernardino, CA
08.2024 - Current
- Trained team members in safe work practices and equipment usage.
- Help set up for events, and maintain the cleanliness of the event building.
- Working on projects with the city, which include restoring public property.
- Organized equipment and supplies for various conservation initiatives.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
Supervisor
Subway
Lake Elsinore, CA
12.2021 - 08.2024
- Trained new team members on food preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Supervised daily operations to ensure efficient workflow and service quality.
- Handled customer inquiries and resolved issues to enhance satisfaction experience.
- Monitored employee productivity to provide constructive feedback and coaching.
Seasonal Sales Associate
Finish Line
Temecula, CA
10.2023 - 01.2024
- Assisted customers in selecting products and providing product knowledge.
- Maintained store cleanliness and organized merchandise displays.
- Received and stocked inventory, ensuring accurate product placement.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Elsinore High School
Wildomar, CA06-2022
Some College (No Degree) -
MSJC
Menifee, CASkills
- Equipment operation
- Event coordination
- Inventory management
- Customer service
- Team supervision
- Performance evaluation
- Employee training
- Customer engagement
- Management support
- Courteous and professional
- Leadership qualities
- Bilingual
Certification
- Food Handler
- S-190 Wildland fire behavior
- IS-700 National Incident Management System
- IS-800 National Response Framework
- IS-100 Incident Command System
- Navigating Barriers to Employment
- Career Pathways in Wildlife Resilience
- S-212 Wildland Fire Chainsaws
- L-180 Human Factors in the Wildland Fire Service
- S-130 Fire Fighting Training
- Forklift Certified
References
References available upon request.
Languages
English
Spanish
Timeline
Crew Leader
Urban Conservation Corps of the Inland Empire
08.2024 - Current
Seasonal Sales Associate
Finish Line
10.2023 - 01.2024
Supervisor
Subway
12.2021 - 08.2024
High School Diploma -
Elsinore High School
Some College (No Degree) -
MSJC
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