Jair Pedraza
Indianapolis
Summary
Proven leadership, operational excellence, and organisational development skills, as well as a through understanding of the Amazon business. I have also worked at IND8 back in 2019, in about 3 months I got moved to Outbound and gained my skills for driving stand up forklift. I've shown ownership by acting as a back up dock clerk when the back up and dock clerk was absent. I cooperate with my team so Tranship in IND8 could keep functioning despite attrition. This shows that I can display ownership while working on a team. Also I learned to use all sorts of equipment in Amazon from a Turet to a sit down
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Picker
Amazon Fulfilment Center IND2
Plainfield
10.2022 - Current
- Scanned tags after removing items from shelves or storage bins.
- Rearranged boxes and aisles to create more floor space and allow forklift operators to move freely throughout the warehouse.
- Was in charge of operating OP equipment to safely transport goods from fields to collection points.
Customer Returns Associate
Amazon Return Center IND8
Indianapolis
12.2019 - 07.2020
- Created a new employee evaluation process that resulted in significant performance improvements.
- Consistently provided excellent customer feedback when the customer returned the item.
- Ensure that customers and internal departments are properly communicated with.
Customer Service
Saraga International Grocery
Indianapolis
01.2018 - 10.2019
- Checked customer prices and processed sales by scanning barcodes.
- Help customers with their general problems.
- Provide support and assistance to customers who have problems with the service.
- Double-check promotions and discount policies, as well as follow up on money transfers and customer debts.
- Help customers with their problems.
Education
Arsenal Technical Highschool
Indianapolis, INSkills
- Warehouse and fulfillment
- Fast learner
- Stand up equipment use
- Quality inspections
- Safety-conscious
- Team development
- Reach Truck equipment use
- All sorts of equipment
Timeline
Picker
Amazon Fulfilment Center IND2
10.2022 - Current
Customer Returns Associate
Amazon Return Center IND8
12.2019 - 07.2020
Customer Service
Saraga International Grocery
01.2018 - 10.2019
Arsenal Technical Highschool