Summary
Overview
Work History
Education
Skills
Volunteer Work
Accomplishments
Timeline
Generic

Jaira Gill

Hanover,PA

Summary

Diligent rising college freshman with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

1
1
year of professional experience

Work History

Sales Associate

Food Lion
Laurel, MD
06.2023 - 10.2023
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
    • Greet each customer and uses his or her name whenever possible
    • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
    • Check the bottom of every cart and under all baby seats for items before completing an order
    • Follow correct bagging procedures for the correct use of bags by type
    • Scan customers' order and handles the payment transaction, per standard practice
    • Avoid personal conversations with other associates when customers are present
    • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
    • Follow procedures for refunds and error correction
    • Make every attempt to maintain accurate cash control
    • Follow procedures and performs overrides
    • Identify customers needing assistance and offers to take the customer’s order to their car
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Check prices quickly and accurately
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Report any register malfunction to the Customer Service Manager or MOD
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned
    tions

Sales Associate

Food Lion
Westminster, MD
10.2023 - 03.2024
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Greet each customer and uses his or her name whenever possible
  • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handles the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control
  • Follow procedures and performs overrides
  • Identify customers needing assistance and offers to take the customer’s order to their car
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Is courteous and helpful to other associates
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned

Deli/Bakery Associate

Walmart
Hanover, PA
03.2024 - Current
  • Serve Food at the Hot Bar. Clean As you go when operating the hot bar.
  • Slice and package meats and cheeses separately without cross contamination.
  • Clean slicers every 4 hours or as you go.
  • Label prepackaged meats.
  • Prep, label and dispense sandwiches
  • Restock meat and cheese display
  • Close the Deli and wash the machinery, cutting boards and knives.
  • Sweep and mop the floor when closing. Wipe down countertop and fridge doors . Place the bag dispenser on top of the scales to show customers that deli is closed.
  • Restock the prepackaged meats after labeling them.
  • Restock items such as pizza and burritos after labeling them with a sell by date.

Education

High School Diploma -

Surratsville High
6101 Garden Dr #2541, Clinton, MD 20735
05.2021

Some College (No Degree) - General Studies

Morgan State University
Baltimore, MD

Master of Arts - Music

Carroll Community College
Westminster, MD

Skills

  • Computer Literacy
  • Organized
  • Leadership
  • Effective Communication
  • Time Management
  • Customer Service
  • POS System Operation
  • Professional Development Training
  • Respectful, Relentless, Responsible & Reliable
  • Work Task Prioritization

Volunteer Work

  • 2007 - 2009 - Featured as a soloist in the “Kingdom Kids Choir” now called “The Next Generation” (NKG), under the direction of Grammy nominated singer/songwriter Jason Clayborn in the production “Black Nativity” at the St. Stephen Baptist Church in Louisville, KY. 1
  • 2009 - Psalmist for funerals.
  • 2009 - 2010 Piano Lessons from Gladine Dawson at the Dawson Music Academy.
  • 2009 - 2010 Praise and Worship Team and Soloist/Psalmist at New Kingdom Apostolic Faith Church in Akron, OH.
  • 2010-2011 Ballerina solo featured in the production "A Midnight Summer's Dream" at the Westminster Fairlawn Ballet Academy, Fairlawn/Akron, OH.
  • 2010 - 2011 - Assisted in the Summer Camp Program as a Jr. Leader at New Kingdom Apostolic Faith Church in Akron, OH.
  • 2010 - 2012 - Media Productions/TV Productions Team at Rimer Community Learning Center.
  • 2009 - 2012 - Evangelist/Psalmist with adult church and community choirs/ensembles.
  • 2009 – 2012 - Community Gardens Volunteer for East Akron Neighborhood Development Corporation (EANDC).
  • 2011 - Rimer Community Learning Center featured lead soloist in the Spring Musical Production.
  • 2011 - Opened for The Nevels Sisters in Youngstown, OH "Have You Been Troubled" (written and accompanied Nevels Sisters in Youngstown, OH "Have You Been Troubled" (written and accompanied by Hellen Baylor)
  • 2011 - Solo performance for the Akron Teacher's Education Association event at the AkronSummit Public Library ministered the song, "LORD, You're Holy" [Helen Baylor] (accompanied by Tweila R. Horn-Cauthen). Church in Akron, OH.
  • 2011 - 2012 Habitat for Humanity Jr Volunteer Akron, OH.
  • 2011 - 2012 Piano and voice lessons at Scrutchings Music Academy (Joy Scrutchings).
  • 2011 - 2012 Rimer Community Learning Center was the featured Ballroom Dancing Program
  • 2012 - Opened for Bishop Andre' S. Woods in Akron, OH.
  • 2012 - Opened for Bishop Andre' S. Woods in Detroit, MI.
  • 2012 Ballerina and vocal soloist in the production "Handel's Messiah" Tangier's in Akron, OH.
  • Thu, Feb 11, 2021 8:00 PM 24 Service Hours were officially completed towards the
    Human Voiceback
  • 01/04/2022 Veterans Memorial Service Volunteer at the United States Soldiers and Armen’s Home National Cemetery
  • 03/27/2022 Veterans Commemoration Service Soloist at 1331 Seling Ave, Rosedale, MD 21237

Accomplishments

  • Feb 17,2021 6:35 PM Honors Award Morgan State University
  • Keys Program Award for Professional Development Courses June 7th 2021
  • Feb 1, 2024 12:55PM Accepted Into Carroll Community College

Timeline

Deli/Bakery Associate

Walmart
03.2024 - Current

Sales Associate

Food Lion
10.2023 - 03.2024

Sales Associate

Food Lion
06.2023 - 10.2023

High School Diploma -

Surratsville High

Some College (No Degree) - General Studies

Morgan State University

Master of Arts - Music

Carroll Community College

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Jaira Gill