Jaira Hurst
Brunswick,GA
Summary
Jaira Hurst has over 5 years of diverse sales experience, demonstrating expertise in customer service and order management across multiple industries. I began my career at Red Mill Monograms, where I significantly increased client acquisition and repeat business through effective lead generation and personalized consultations. Jaira managed customer orders with precision and provided expert advice on CNC monogramming solutions.
Following my time at Red Mill Monograms, Jaira worked at Pop Vault, a video game and anime store. In this role, I enhanced sales through strong customer engagement and in-depth product knowledge, contributing to increased sales and improved store performance.
Most recently, Jaira worked at M&T Liquor as a Sales and Stocking Associate. I efficiently managed inventory and delivered exceptional customer service, supporting smooth operations and driving sales growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
M&T Liquor
12.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Pop Vault
05.2023 - 12.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Red Mill Monogram
07.2020 - 05.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Seymour High School
Seymour, TN05.2017
Skills
- Inventory Control
- Upselling
- Product Sales
- Teamwork and Collaboration
- Customer Service
- Product Recommendations
- POS System Operation
- Reliable and punctual
- Flexible Schedule
- Time Management
- Exceptional customer service
- Retail Store Operations
- Sales Strategies
- Cash Handling Accuracy
- Goal-Oriented
Timeline
Sales Associate
M&T Liquor
12.2023 - Current
Sales Associate
Pop Vault
05.2023 - 12.2023
Sales Associate
Red Mill Monogram
07.2020 - 05.2023
High School Diploma -
Seymour High School