Summary
Overview
Work History
Education
Skills
Timeline
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Jairo Andrade

Rantoul,IL

Summary

Dynamic Field Technician with proven expertise at Tech Tower in enhancing system performance through meticulous equipment maintenance and calibration. Skilled in professional communication and technical support, I excel in prioritizing tasks to boost customer satisfaction and ensure workplace safety. Trained new technicians, fostering a collaborative and efficient work environment.

Overview

14
14
years of professional experience

Work History

Field Tech

Tech Tower
01.2008 - 04.2022
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Calibrated new and existing equipment for optimal performance.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Communicated with customers to provide updates, gather information and resolve issues.

Education

Iroquois West High School
Gilman, IL

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Equipment installation
  • Technical support
  • Equipment maintenance
  • Hardware repair
  • Electrical systems
  • Environmental safety
  • Cable pulling

Timeline

Field Tech

Tech Tower
01.2008 - 04.2022

Iroquois West High School

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