●As a sales associate
-Customer relationship:
I build strong relationships with customers. I maintained a high standard of quality, resulting in zero customer complaints.
-I received positive feedback from customers.
-I was a one men show
● As a server:
-Customer Service Excellence:
Build strong relationship with customers got a lot of repeat costumers asking for me to be their server. Positive feedback.
●Upselling Success: had a lot of menu knowledge that helped to suggest food and beverage pairings wich increased sales.
As an Automotive Technician:
-Certification and Training: Obtaining certifications that demonstrate expertise in various automotive systems and repairs.
-Problem-Solving Skills: Successfully diagnosing and resolving complex automotive problems, which may have saved customers significant time and money.
Customer Engagement:
Greet customers, understand their needs, and provide information about vehicles and services.
●Product Knowledge:
Maintain a deep understanding of the dealership's inventory, including specifications, features, and benefits of various models.
●Sales Process:
Guide customers through the buying process, explaining warranties, and other relevant details.
●Negotiation:
Negotiate the terms of the sale, including pricing and trade-in values, while aiming to meet both the customer's and dealership's goals.
●Follow-Up:
Follow up with potential customers and maintain relationships to encourage repeat business and referrals.
●Paperwork:
Assist customers with completing paperwork and processing transactions related to the sale.
●Inventory Management:
Monitoring inventory levels to avoid excess stock or shortages.
Managing purchase orders and sales orders
Customer Engagement