Jairo Navarro
Bloomington,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technicion position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Buesiness Owner
Self-employeed
01.2023 - 08.2024
- Maintained a safe work environment by strictly using tools correctly.
- Performed troubleshooting and diagnosis on malfunctioning automotive equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
- get cars back on the road safely
Commercial Manager
AutoZone
06.2020 - 09.2023
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Built relationships with clients to establish new contracts.
- Built relationships with customers and community to establish long-term business growth.
- Exceed sales quotas and increased profitability through effective sales strategy and business planning.
- Responded to customer feedback in professional and constructive way.
Commercial Specialist
AutoZone
03.2017 - 06.2020
- help commercial manager with assisting commercial accounts
- answer commercial phones and helping them with anything they need
- help commercial accounts that come in store
- picking parts for orders in store or online orders
- invoicing parts to correct commercial accounts
- assist with any commercial returns
- deliver parts to commercial accounts when short on drivers
Retail Parts Professional
Advance Auto Parts
01.2016 - 03.2017
- Trained new employees on store operations, product knowledge, and customer service standards
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
Education
High School Diploma -
Normal Community High School
Normal, IL05.2014
No Degree - Automotive
Bloomington Area Career Center
Bloomington, IL05.2014
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Installation and Repair
- Troubleshooting
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Equipment Maintenance
- Safety Equipment
- Tech-Savvy
Certification
- Certified parts expert, autozone - 1year
Languages
Spanish
Native or Bilingual
Timeline
Buesiness Owner
Self-employeed
01.2023 - 08.2024
Commercial Manager
AutoZone
06.2020 - 09.2023
Commercial Specialist
AutoZone
03.2017 - 06.2020
Retail Parts Professional
Advance Auto Parts
01.2016 - 03.2017
High School Diploma -
Normal Community High School
No Degree - Automotive
Bloomington Area Career Center