Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jairo Samuel

Stuart,FL

Summary

Reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Capable of maintaining a professional appearance while working under high-stress situations.

Overview

7
7
years of professional experience

Work History

Taco Shack Shift Lead

Jose Espena
12.2022 - 08.2023
    • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
    • Cleaned and organized condiment and beverage stations to maintain tidiness.
    • Accurately handled cash register transactions while providing excellent customer service.
    • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
    • Resolved customer complaints independently or with aid of supervisor.
    • Provided customers with information on specials and discount deals.
    • Greeted over a hundred of customers per day and communicated effectively to obtain accurate orders.
    • Learned duties for various positions and provided backup at key times.
    • Worked with floor team and managers to meet wide range of customer needs.

Wallace Hyundai Sales Associate

Lee Smith
02.2019 - 08.2021
    • Organized vehicles outside by their Make and Models to help customers find the vehicle they're looking for. Also organized vehicles within the dealership building to maintain store visual appeal, engage customers, and promote specific Makes.
    • Rotated stock and restocked the lot to maintain product availability and store appearance.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Engaged with customers to build rapport and loyalty.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Restocked merchandise/keys, clearly labeling items, and arranging according to size or color for easy accessibility
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Created inviting environment for customers by maintaining store organization and cleanliness.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Flame Liquors Associate

Narish Advani
01.2017 - 01.2019
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Denied alcoholic sales to underage/intoxicated customers and contacted management immediately when issues escalated.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled incoming inventory and organized all in storage lifting up boxes more than 30 pounds. Used inventory to restock and organized shelves.
  • Had professional sample tasters provide small samples of product to better understand what is being sold to customers and be able to give detailed information for a more educated buying decision

Education

No Degree - Exercise Science

Nova Southeastern University
Davie, FL

No Degree - Film And Video Production

Palm Beach State College
Lake Worth, FL

High School Diploma -

Jupiter High School
Jupiter, FL
06.2011

Skills

  • Money Handling
  • Customer Service
  • Sales Expertise
  • Stocking and Replenishing
  • Guest Relations
  • Product and Service Sales
  • Verbal Communication
  • Multitasking Strengths
  • Product Promotion
  • Strategic Planning
  • Listening Skills
  • Quick Learner

Languages

Spanish
Professional Working

Timeline

Taco Shack Shift Lead

Jose Espena
12.2022 - 08.2023

Wallace Hyundai Sales Associate

Lee Smith
02.2019 - 08.2021

Flame Liquors Associate

Narish Advani
01.2017 - 01.2019

No Degree - Exercise Science

Nova Southeastern University

No Degree - Film And Video Production

Palm Beach State College

High School Diploma -

Jupiter High School

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Jairo Samuel