Jairo Solorio
O'Fallon,MO
Summary
Customer Service professional with proven experience in determining customers wants and needs. Seeking a high demand for products and services offered by companies and its competitors. Identifying new potential customers daily and utilizing different price strategies with the goal of maximizing products. Authorized to work in the US for any employer Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
7
7
years of professional experience
Work History
Order Selector
Aldis Warehouse
City of Saint Peters, Missouri
09.2023 - Current
- Rapidly Build store orders product onto pallets
- Shrink Wrap Pallets and transport them onto trailers
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Provided assistance with stocking duties when necessary during peak periods.
Canvasser
Midtown Home Improvements
Ofallon, MO
07.2023 - 10.2023
- Close appointments to homeowners on indoor our outdoor projects
- Build rapport and find pain point to find the homeowners needs
- Identified target areas for canvassing efforts based on demographic information.
- Created promotional materials such as brochures, flyers, and posters for distribution during canvassing efforts.
Collector
Carshield
12.2021 - 06.2023
- Collect on delinquent accounts
- Gradually meet monthly quotas
- Top 10% of collectors in the entire department
Life Insurance Agent
North Star Insurance Advisors, LLC
08.2021 - 12.2021
- Experienced field underwriter able to perform comprehensive medical reviews and determine eligibility
- Telemarketing and telecommunication sales experience and retention skills
- Explaining the merits and features of various insurance plans
- Converting both inbound and outbound leads to sales
- Prepared complete and accurate applications with underwriting acceptability for insurance carriers
- CS Representative and sales
Carshield
02.2019 - 08.2019
- Engaged quickly in a high call volume atmosphere
- Persevered excellent customer service and negotiation skills over the phone
- Actively used sales and retention skills to reach maximize growth in the company
- Generated numerous awards and bonuses for maintaining best closing & low retention percentage
- Utilized software such as forte to make data entry comments throughout calls
Call Center Representative
Services Inc
01.2018 - 02.2019
- Interacted with different types of credit card collection calls80 inbound calls a day as well as assisting with payments over the phone
- Consistently utilized pay link as the payment company to help with transactions
Education
High school diploma -
Liberty High School
Lake Saint Louis, MOSkills
- Microsoft Office (2 years)
- Sales (2 years)
- Insurance Sales
- Underwriting
- Outbound Sales
- Cold Calling
- Telemarketing
- Certifications and Licenses
- Correspondence Writing
- Recovery Techniques
Additional Information
- Licensures , August 2021 to August 2023 Licensed Life Insurance National Producer Number 19016674
Timeline
Order Selector
Aldis Warehouse
09.2023 - Current
Canvasser
Midtown Home Improvements
07.2023 - 10.2023
Collector
Carshield
12.2021 - 06.2023
Life Insurance Agent
North Star Insurance Advisors, LLC
08.2021 - 12.2021
Carshield
02.2019 - 08.2019
Call Center Representative
Services Inc
01.2018 - 02.2019
High school diploma -
Liberty High School
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