Jairus Hinnant
Raleigh,NC
Summary
Qualified Manufacturing Associate with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Support Manufactuing Associate
KBIBioPharma
06.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Manufacturing Support operations fundamentals, utilize knowledge and prior experiences to troubleshoot, and continuously enhance the daily manufacturing operation in the formulation of Media’s/Buffers, leveraging your expertise with Stainless steel tanks / Vessels / Sums and the utilization of single-use bags with Mixers. Perform clean-in-place (CIP) procedures for tanks and auxiliary equipment, such as Transfer pumps, Crimpers, Tubing welders and sealers, pH/Conductivity meters, and Filter Integrity Testers.
- Manufacture products per manufacturing batch records and in compliance with quality standards, company policies and current regulations. The duties required include, but are not limited to, aseptic techniques for cell culture feeding, expansion and counting.
- Improved team collaboration by initiating regular coordination meetings.
- Improved reporting accuracy, implementing new data management system.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Perform operations in a cleanroom environment, applying controls to ensure aseptic processing including gowning and cleaning procedures
- Document each task involving manufacturing procedures (i.e. SR’s, EPR’s and BR’s) following GDP at the time of execution.
- Completing necessary paperwork and batch records, documenting production activities, and adhering to Good Manufacturing Practices (GMP) guidelines.
Fill-Finish and Packaging Manufactuing Associate
Seqirus
11.2021 - 06.2022
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Operating machinery and performing quality checks on pharmaceutical products within a sterile manufacturing environment, specifically focusing on the final stages of filling vials or syringes with a drug substance, applying labels, and packaging them for distribution, all while adhering to strict quality standards and regulations within the Seqirus facility.
- Sampling products for quality testing as per established procedures, documenting data accurately, and reporting any discrepancies to supervisors.
- Performing thorough visual inspections of filled and labeled vials/syringes to identify any defects like particulate matter, incorrect fill volumes, or damaged labels.
- Adhering to strict aseptic techniques and maintaining a clean working environment by following sanitation procedures.
- Completing necessary paperwork and batch records, documenting production activities, and adhering to Good Manufacturing Practices (GMP) guidelines.
- Loading vials/syringes into automated filling and capping machines, adjusting settings as needed, and monitoring the equipment for proper functionality.
Production Flow Specialist
Best Buy
10.2020 - 11.2021
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders. Support overall store goals by performing tasks that ensure product integrity and customer fulfillment.
- Maintained good working relationship with co-workers and management
- Utilized downtime to perform routine tasks, preventing service delays.
- Reviewed incoming orders for mistakes to maintain accurate inventory levels.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Participated in seminars and additional training to expand knowledge and skills.
- Supported operations with consistent maintenance and updates of corporate files and records.
Lumber Sales Associate
Lowes Home Improvment
03.2020 - 10.2020
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Collected trash and debris regularly to maintain clean, safe workspace.
- Unloaded, sorted, and staged lumber for storage or shipment.
- Ran forklifts and other machinery to move large equipment and loads of lumber.
- Assisted customers with selecting, purchasing, and loading lumber.
- Stacked lumber to proper height and width for safe storage.
- Cleaned immediate area promptly during any downtime to use time well and prepare for restarts.
- Inspected building materials and compared against paperwork to identify any missing items or quality problems.
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
- Quickly connected with each customer to offer assistance and promote products.
- Calculated sales prices and total purchases, and processed cash or credit transactions. Located out-of-stock items for customers with other store locations or by directly contacting vendors.
- Moved bulk customer orders with safe operation of forklifts.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
Education
Bachelor of Science - Computer Science
Fayetteville State University
Fayetteville, NCHigh School Diploma -
Charles B Aycock High School
Pikeville, NC06-2017
Certificate - BioWorks
Wake Technical Community College
Raleigh, NC08-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Customer engagement
- Workplace safety
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
- Oral communication
- Product knowledge
- Work Planning and Prioritization
- MS office
- Order fulfillment
- Cross-functional teamwork
- Inventory management
- Performance improvement
- Strategy development
- Multiple priorities management
- Process improvement
- Record and file management
- Forklift operation
- Problem-solving abilities
- Multitasking and organization
- Adaptability and flexibility
- Reliable and punctual
- Verbal and written communication
- Creative problem solving
- Collaborative teamwork
- Workflow management
Timeline
Support Manufactuing Associate
KBIBioPharma
06.2022 - Current
Fill-Finish and Packaging Manufactuing Associate
Seqirus
11.2021 - 06.2022
Production Flow Specialist
Best Buy
10.2020 - 11.2021
Lumber Sales Associate
Lowes Home Improvment
03.2020 - 10.2020
Bachelor of Science - Computer Science
Fayetteville State University
High School Diploma -
Charles B Aycock High School
Certificate - BioWorks
Wake Technical Community College