Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jairylee Rodriguez

Anoka,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Rides and Parking Associate

WCS Bronx Zoo
03.2018 - 01.2020
  • Interacted with 5,000-10,000 guest on daily basis, ensuring their safety and enhancing their overall experience.
  • Provided clear and concise instructions regarding ride procedures and safety guidelines to each guest.
  • Followed safety procedures for operating and loading and unloading passengers from park rides.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Collaborated closely with diverse team to maintain ride functionality, manage crowd control, and promptly resolve any operational issues.
  • Cleaned rides and attractions throughout the day to reduce spread of germs and bacteria.
  • Trained new ride operators on safety procedures and ride operations.
  • Set up promotional displays / equipment for special events and activities.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.

Cashier / Food Prep

Yankee Stadium
03.2018 - 12.2019
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted over 10,000 customers per day and communicated effectively to obtain accurate orders.
  • Resolved customer complaints independently or with aid of supervisor.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to process sales transactions, handle cash and make change.
  • Employed multitasking skills in fast-paced environment
  • Worked with floor team and managers to meet wide range of customer needs.

Admission

WCS Bronx Zoo
02.2015 - 08.2016
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Sold admission, processed payments, and issued tickets.
  • Worked effectively in fast-paced environments.
  • Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
  • Have overall understanding of park amenities and locations

Education

Associate of Science -

Borough of Manhattan Community College of The City University of New York
New York, NY
06.2024

Advanced Regents Diploma -

Bronx Center For Science And Mathematics
Bronx, NY
06.2016

Skills

  • Adaptability and Dependability
  • Managing Multiple Tasks
  • Cash Management
  • Customer Service
  • Work Task Prioritization
  • Time Management
  • Teamwork and Communication
  • Software
  • Scheduling and Coordinating
  • Assigning Tasks
  • Ability to Lift 40 Pounds

Additional Information

  • From 2012 to 2019 I volunteered at YES!Solutions, a charity organization dedicated to providing free meals to the less fortunate during holidays such as Thanksgiving, Christmas, and Valentine's Day. They were also passionate about organizing and leading groups to volunteer at soup kitchens. While i haven't returned since Covid-19, I am glad to had made a positive impact on the lives of those in need.


  • ASPCA Guardian

Timeline

Rides and Parking Associate

WCS Bronx Zoo
03.2018 - 01.2020

Cashier / Food Prep

Yankee Stadium
03.2018 - 12.2019

Admission

WCS Bronx Zoo
02.2015 - 08.2016

Associate of Science -

Borough of Manhattan Community College of The City University of New York

Advanced Regents Diploma -

Bronx Center For Science And Mathematics

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Jairylee Rodriguez