Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaisa Triviso

Chesapeake,VA

Summary

Dynamic and dedicated server with a strong work ethic and hospitality service expertise, honed at Amos Misquito's Restaurant. Proven ability to enhance customer experiences through effective communication and menu recommendations, contributing to increased referrals. Skilled in POS operation and committed to maintaining high standards of cleanliness and organization in high-volume dining environments.

Overview

5
5
years of professional experience

Work History

Server

Amos Misquito's Restaurant
03.2025 - 08.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Vino Italian Bistro
01.2024 - 08.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Learned POS system to order and send food promptly.

Head Hostess

Metro Diner
01.2022 - 02.2024
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Busser

Southern Salt Seafood Company
05.2020 - 07.2021
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Education

Poole College of Management

North Carolina State University
Raleigh, NC
05-2028

High School Diploma -

Oscar Smith High School
Chesapeake, VA
06-2024

Skills

  • Daily specials memorization
  • Menu presentation
  • High volume dining
  • Server training
  • Menu item recommendation
  • POS operation
  • Professional appearance
  • Hospitality service expertise
  • Bottle service experience
  • Strong work ethic

Timeline

Server

Amos Misquito's Restaurant
03.2025 - 08.2025

Server

Vino Italian Bistro
01.2024 - 08.2024

Head Hostess

Metro Diner
01.2022 - 02.2024

Busser

Southern Salt Seafood Company
05.2020 - 07.2021

Poole College of Management

North Carolina State University

High School Diploma -

Oscar Smith High School

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