- Team Sports such as Boxing, Basketball, and Football!
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Auto Repair/Restoration
- Blogging/Vlogging
- Fashion and Style
Jaisean Calloway
Maplewood,MN
Summary
Proven track record in property management and contracting, notably with Matts General Contracting, where I excelled in staff management and tenant relations, enhancing client satisfaction and repeat business. Leveraged strong communication skills and administrative support expertise to exceed project goals and deadlines, achieving a significant increase in efficiency and client retention. Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in [Area of expertise]. Successful career history comprising more than [Number] years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Contractor
Matts General Contracting
10.2019 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Established long-term relationships with clients, resulting in increased repeat business.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Hired and oversaw subcontractors to meet project needs.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Assistant Property Manager
Bader Companies
01.2024 - 10.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept accurate records of all resident and tenant correspondence.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Showed apartments to potential tenants and answered questions regarding community.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Collected and maintained careful records of rental payments and payment dates.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Leasing Specialist
Shaffer Richardson
06.2023 - 01.2024
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Managed over [Number] leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Maintained accurate records of all leasing activity, providing valuable data for management decisionmaking.
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
- Set appointment times for individuals to tour facilities and see available units.
Leasing Consultant
Steven Scott Management
01.2023 - 06.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Planned special events such as lotteries, dedications and project tours.
- Responded to Common Area Maintenance (CAM) inquiries.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
Sales Associate
Nike
12.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Business Management
South Dakota State University
Brookings, SD08.2024
Skills
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Property tours and inspections
- Fair Housing Regulations
- Tenant issue resolution
- Tenant relations
- Relationship building and rapport
- Leasing and sales
- Staff Management
- Unit inspection
- Property Management
Accomplishments
- Supervised team of 7 staff members.
- Brought a property from a 67% occupancy rate to 99% in less then 60 days
- excelled in crm training (yardi)
- Achieved full occupancy by completing market data with accuracy and efficiency.
Certification
- Licensed Realtor - 2022-Now
Interests
Timeline
Assistant Property Manager
Bader Companies
01.2024 - 10.2024
Leasing Specialist
Shaffer Richardson
06.2023 - 01.2024
Leasing Consultant
Steven Scott Management
01.2023 - 06.2023
Sales Associate
Nike
12.2021 - 01.2023
Contractor
Matts General Contracting
10.2019 - Current
Associate of Arts - Business Management
South Dakota State University